Area Recovery Manager - Secured & Unsecured Lending Business
Reporting to - Area Manager
Main Tasks & Areas of Responsibility
- Delinquency reduction.
- Earlier resolution with normalization.
- Monitor accounts on daily basis
- Connecting with delinquent borrowers via various methods ( including but not limited to phone calls & field collections)
- Responsible for team building and training collection staffs
- To Work closely with Muthoot Fincorp branches for the smoother part of collection
- Skills and Exposure
- · A result-oriented individual with Positive Mental Attitude with Integrity, willing to put hard work.
- · Proven ability to Handle difficult customer.
- · Should have the knowledge of other products movement in the market.
- At least 3 years' experience in collection with 2 years of On roll team members.
- Excellent interpersonal and verbal communication skills
- Ability to Work & Deliver business targets under pressure.
Be Accountable for Portfolio Quality of the Location.
Special Requirements (If any)
- Should have willingness to travel as per company requirement.