Business Practices, Coaching, Communication Skills, Cost Control, Data Analysis, Dental Insurance, Driver's License, English Language, Food Safety, Health Insurance, Leadership, Legal, Multilingual, Needs Assessment, New Store Openings, People Management, Performance Analysis, Performance Reviews, Profit & Loss, Profit & Loss Management, Quality System Requirements (QSR), Remodeling, Restaurant, Revenue Growth, Safety Compliance, Sales, ServSafe Certification, Spanish Language, Team Building, Team Lead/Manager
LOCATION
El Paso, TX
POSTED
2 days ago
1309 Horizon Blvd
El Paso, Texas
Dunkin' is one of the largest coffee and baked-goods brands in the world and in El Paso, we're growing fast.
We're looking for an experienced, hands-on Area Manager to lead a portfolio of local restaurants, drive operational excellence, and build a team culture that keeps both guests and crew coming back every day.
This is a high-impact leadership role. You'll own performance across multiple locations - P&L, staffing, food safety, guest experience, and brand standards while developing the next generation of Dunkin' leaders in the El Paso market.
WHAT YOU'LL DO
Oversee day-to-day operations across 4-8 Dunkin' locations in the El Paso Area
Drive sales, control costs, and hit profitability targets for each unit
Recruit, coach, and develop Restaurant Managers and crew members
Conduct regular store visits and audits to ensure brand and food-safety compliance
Analyze performance data and implement action plans to close gaps
Partner with franchise ownership and the Regional Director on market growth initiatives
Respond to and resolve escalated guest concerns promptly and professionally
Lead new store openings, remodels, and equipment upgrades within the territory
WHAT YOU'LL BRING
3+ years of multi-unit restaurant management experience (QSR preferred)
Proven track record of hitting sales and labor targets across multiple locations
Strong coaching and team-development skills - you lead by example on the floor
Solid understanding of P&L management, food cost, and scheduling
ServSafe Manager certification (or ability to obtain within 60 days)
Excellent communication skills in English; bilingual (English/Spanish) a plus
Valid TX driver's license and reliable transportation to travel between locations daily
Flexible availability including early mornings, weekends, and holidays as needed
WHY DUNKIN' EL PASO
COMPETITIVE PAY
Salary + performance bonus tied to
your territory results
FULL BENEFITS
Medical and dental insurance for you and your family
GROWTH PATH
Clear career ladder into Regional Director and franchise opportunities
FREE PRODUCT
Enjoy Dunkin' coffee and food on every shift - on us
LEADERSHIP TRAINING
Access to Dunkin' University and ongoing development programs
PAID TIME OFF
PTO, paid holidays and sick leave
excellent leadership qualities
maximize operational, financial performance & profit for all designated stores
maintain communication and reporting with Director of Operations/ Multi Unit Manager
ensure business practices are within law and consistent with our brand policies and procedures
provide guidance/coaching to restaurant managers to achieve short and long term goals
identifying training needs and assign relevant teams for execution of training
oversees hiring / terminating / training / performance reviews of employees in designated regions