Pacific Tech Communications is a registered contractor in California with a rapidly expanding national footprint supporting major fiber deployments across the U.S.
PTC delivers turnkey OSP construction solutions across aerial, underground, and FTTH environments.
We are building a best-in-class operation driven by systems, safety, compliance, and scalable processes—creating long-term opportunities for leaders who want to grow with a company that is actively shaping its future.
Position Overview
The Market Manager – Fiber Construction is responsible for overseeing all field operations within an assigned market, including leadership of Construction Managers supporting large-scale fiber deployment projects.
This role ensures projects are delivered safely, on time, within budget, and in full compliance, while driving operational consistency, team performance, and client satisfaction.
The Market Manager serves as the key operational leader between executive leadership, field teams, and client stakeholders.
Key Responsibilities
Market Leadership & Execution
Own performance of assigned market(s), including production, safety, quality, and profitability
Lead and manage multiple Construction Managers across fiber construction projects
Ensure successful execution of aerial, underground, HDD, splicing, and restoration work
Drive consistency across crews, projects, and regions
Team Leadership & Development
Provide direct oversight to Construction Managers, Supervisors, and field teams
Establish KPIs, expectations, and accountability structures
Coach and develop leadership to improve scalability and performance
Partner with recruiting to forecast workforce needs and support hiring efforts
Ensure proper onboarding and alignment of W2 employees, 1099 contractors, and vendors
Operational Systems & Visibility
Enforce use of systems (CRM, ATS, PM tools) for job tracking and reporting
Maintain visibility into:
Crew capacity
Production metrics
Project progress
Risk factors
Standardize workflows across all teams to reduce operational variance
Ensure accurate and timely reporting to leadership
Client & Stakeholder Management
Serve as escalation point for client issues within the market
Maintain strong relationships with clients, municipalities, and partners
Participate in project reviews, client meetings, and site visits
Ensure execution aligns with contractual obligations and expectations
Compliance, Safety & Quality
Enforce OSHA standards and PTC safety programs across all projects
Ensure all crews and vendors meet compliance requirements
Oversee quality control, inspections, and client standards
Promote a culture of safety, documentation, and accountability
Vendor & Subcontractor Management
Oversee onboarding and performance of subcontractors
Ensure vendors operate within PTC standards and contractual requirements
Partner with internal teams for vendor vetting and onboarding
Address performance issues and escalate as needed
Qualifications
Required
7+ years of experience in fiber construction / OSP telecom operations
3+ years of leadership experience managing managers or multi-crew operations
Strong experience with aerial and underground fiber construction
Experience with HDD/boring, splicing, and restoration workflows
Proven ability to manage multi-market or multi-state projects
Preferred
Experience supporting major telecom clients (Lumen, Frontier, Comcast, AT&T, etc.)
Experience in large-scale fiber deployment programs
Familiarity with and project management systems
OSHA certifications
Key Competencies
Leadership & Accountability
Operational Discipline & Process Implementation
Communication & Client Management
Data-Driven Decision Making
Risk Identification & Mitigation
Team Building & Development
Additional Information
Competitive wage (DOE)
Travel w/in market may be required
CDL preferred
Equal Employment Opportunity (EEOC Statement)
Pacific Tech Communications is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local