Area Customer Service Coordinator

Lancesoft

Stamford, CT

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JOB DETAILS

SALARY

$22

SKILLS

Catering Services, Conference Management, Customer Relations, Customer Support/Service, Detail Oriented, Medical Office Administration, Microsoft Outlook, Organizational Skills, Physical Demands, Printing, Shipping/Receiving, Telephone Skills

LOCATION

Stamford, CT

POSTED

18 days ago

Dress Code: High-end Business Casual for professional setting
Driving: YES, commute to Stamford CT, Greenwich CT, Tarrytown NY, Rye Brook NY, Armonk NY, Yorktown Heights NY.
COVID Vaccine Policy: Candidates must be fully vaccinated. At least one of the sites is the hospital. Yearly flu vaccination required.

THIS IS A MULTI-SITE ROLE - the worker selected will be expected to drive a personal vehicle to commute to different worksites. Please make this very clear to your candidates.

Daily responsibilities:
o This is a customer-facing role. Employees in this position will provide coverage and support at multiple sites in the area.
o Duties include reception, mailroom, print production, hospitality, and other office services.
Mailroom operations
Print production (printing, assembling, binding)
Key-op (replenishing toner and paper in printers, clearing jams)
Greeting and assisting visitors and answering and forwarding calls
Scheduling conference rooms through Outlook or other applications
Communicating with customers via Outlook, Microsoft TEAMS, and in-person
Assisting with stocking kitchen supplies, maintaining cleanliness and organization of kitchen and other office areas
Conference room set up/take down
Other duties, as assigned
o Employees may be re-assigned to another site in the morning or in the middle of the day.
o Shift hours may vary depending on location: 7am –4pm, 8am –5pm, 9am –6pm. Overtime may be required. Work week –Mon –Fri. Candidates must be available for work between 7am and 7pm and ready to adjust on a short notice.

Hiring manager is looking for someone with the following qualities:
o Reliable
o Friendly and outgoing
o Willing to learn
o Customer Service Skills
o Interpersonal Skills
o Attention to Detail
o Patience and Professionalism
o Print production, Mailroom, Reception/Hospitality experience preferred
o Law Firm experience preferred
o Microsoft 365 apps, general computer experience required

Physical Requirements include lifting, standing, and walking. Some sites may require walking between different buildings. Printing assignments may require standing for extended periods. Candidate required to lift around 50. Lifting will be occasional when shipping/receiving packages, receiving catering orders.
This position takes place at multiple locations and parking may or may not be provided free of charge. Parking can be expensed. Contingent Workers will be allowed to expense some of the commute mileage.

About the Company

Lancesoft

We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc).

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.

COMPANY SIZE

2,000 to 2,499 employees

INDUSTRY

Staffing/Employment Agencies

FOUNDED

2000

WEBSITE

http://www.lancesoft.com/