inSync Staffing Inc. logo

Area Customer Service Coordinator

inSync Staffing Inc.

  • Stamford, CT
  • 5 days ago
  • $21 Per Hour

Highlights

The Multi-Site Office Services Coordinator provides customer-facing office and administrative support at multiple client locations throughout the assigned territory. Employees typically work at one site per day, although emergency situations may occasionally require coverage at two sites in the same day.

Numbers & Facts

LocationStamford, CT
IndustryStaffing/Employment Agencies
Company Size50 to 99 employees
Year Founded2014
Websitehttp://www.insyncstaffing.com/default.html

Description

Multi-Site Office Services Coordinator

Pay Rate: $21.00 $22.00/hour, paid weekly.
Schedule: Monday Friday. Shift times vary by assigned location and may include 7:00 AM 4:00 PM, 8:00 AM 5:00 PM, or 9:00 AM 6:00 PM. Candidates must be available between 7:00 AM and 7:00 PM and able to adjust schedules on short notice. Overtime may be required.

  • Weekly Scheduling: Schedules are generally provided each Friday for the following week. Employees may remain at one site for the week or rotate between sites every few days
  • Schedule Changes: Assignments may change on short notice, particularly in the morning. Employees typically work at one site per day, although emergency situations may occasionally require coverage at two sites in the same day


Locations: Stamford, CT; Greenwich, CT; Tarrytown, NY; Rye Brook, NY; Armonk, NY; and Yorktown Heights, NY.

  • Multi-Site Assignment: There is no permanent home location; employees may be assigned to any of the 11 sites within the territory

Duration: Temp-to-Hire.


Important Travel Requirements

  • This is a multi-site position requiring regular travel between customer locations throughout Connecticut and New York.

  • Candidates must have a reliable personal vehicle and be comfortable driving between assigned worksites.

  • Employees may be reassigned to a different location at the beginning of the day or during the workday.

  • Parking availability varies by location. Eligible parking expenses may be reimbursed.

  • Certain eligible mileage expenses may also be reimbursed.


Vaccination Requirements

  • Candidates must meet required COVID-19 vaccination requirements because some assignments may take place within healthcare facilities.

  • Annual flu vaccination is required for applicable healthcare locations.


Overview

The Multi-Site Office Services Coordinator provides customer-facing office and administrative support at multiple client locations throughout the assigned territory. This position provides coverage during employee absences, vacations, training, new site implementations, and other operational needs.


The role requires flexibility and the ability to quickly adapt to different professional environments while supporting reception, mailroom, print production, hospitality, conference services, and general office operations.


Responsibilities

  • Provide professional customer service and office support at multiple client locations.

  • Greet visitors, answer incoming calls, and direct customers and guests appropriately.

  • Support reception and front-desk operations.

  • Process incoming and outgoing mail, packages, and deliveries.

  • Perform mailroom and shipping/receiving duties.

  • Complete print production assignments, including printing, assembling, and binding documents.

  • Replenish paper and toner in printers and multifunction devices.

  • Clear basic printer jams and assist with routine equipment needs.

  • Schedule and coordinate conference rooms using Outlook or other scheduling applications.

  • Set up and break down conference rooms for meetings and events.

  • Communicate with customers and coworkers through Outlook, Microsoft Teams, telephone, and in-person interactions.

  • Stock kitchen, pantry, and office supplies.

  • Maintain organized and professional kitchens, conference rooms, and common office areas.

  • Assist with hospitality services, including catering deliveries and meeting support.

  • Learn and follow site-specific procedures and customer service requirements.

  • Adjust assignments and responsibilities based on changing operational needs.

  • Perform additional office services duties as assigned.


Physical Requirements

  • Ability to stand and walk for extended periods throughout the workday.

  • Ability to travel between buildings at certain customer locations.

  • Ability to remain standing for extended periods while completing print production assignments.

  • Ability to occasionally lift and move packages, supplies, catering deliveries, and other materials weighing up to approximately 50 pounds.


Qualifications

  • High school diploma or GED.

  • Reliable transportation and willingness to travel between multiple customer locations required.

  • Strong customer service and interpersonal skills.

  • Professional, friendly, and outgoing communication style.

  • Strong attention to detail and organizational skills.

  • Ability to remain patient and professional in customer-facing environments.

  • Ability to learn new processes, equipment, and client-specific procedures.

  • General computer proficiency required.

  • Experience using Microsoft 365 applications, including Outlook and Microsoft Teams.

  • Previous print production, mailroom, reception, hospitality, or office services experience preferred.

  • Previous experience working within a law firm or other professional office environment preferred.


Dress Code

  • High-end business casual appropriate for professional client environments.


Benefits: Employee-contribution benefits may include:

  • Health insurance.

  • Health savings account.

  • Dental insurance.

  • Vision insurance.

  • Flexible spending accounts.

  • Life insurance.

  • Retirement plan.


All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

About Company

We recognize the VMS program management team is our customer and needs to be serviced with integrity, so we built and continue to improve upon our delivery methods as we strive to provide the highest quality service possible. inSync Staffing’s management team recognized ten years ago the inevitable changes to the staffing industry being brought about by technology and the growing trend of Fortune 1000 corporations to outsource management of their contingent workforces to meet compliance and cost control goals. Rather than swim upstream against the changes, inSync Staffing has embraced MSP and VMS programs as our customers, not competitors. We asked program managers how they want to be serviced. The result of their input is that we have structured inSync Staffing as a recruiting and customer service organization, unlike traditional staffing companies who sell directly to the end client. Our delivery model allows us concentrates our resources on how to best supply candidates in a very competitive MSP/VMS program environment.

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