Area Coach

Pizza Hut Inc

  • Mukilteo, WA
  • 9 days ago
  • $80,169–$97,000 Per Year

Highlights

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Numbers & Facts

LocationMukilteo, WA
Salary$80,169–$97,000 Per Year

Description

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Job Details

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Area Coach

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nttttttttttttttttttttt.JOB SUMMARY

The Area Coach has the overall responsibility for overseeing the operations of multiple restaurants, ensuring compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting, retention, and training of team members, financial accountability, ensuring that the highest quality products and services are delivered to each customer and other duties as required or assigned.

PRIMARY RESPONSIBILITIES

Run Great Restaurants:

xe2x80xa2 Coach highest standards of product quality

xe2x80xa2 Teach and coach RGMs to run great restaurants

xe2x80xa2 Role model strong operational and customer-focused leadership during peak revenue periods

xe2x80xa2 Coach to ensure all restaurants are clean and safe

xe2x80xa2 Coach to ensure schedules are written that balance the needs of the RGM, customers, and shareholders

xe2x80xa2 Identify and eliminate barriers to customer service; ensure all customer issues are resolved

xe2x80xa2 Be responsible for restaurant results

Build Great Teams

xe2x80xa2 Recruit and select qualified team members using PHLLC tools/systems

xe2x80xa2 Coach and develop the management teams of each restaurant on key operations and customer service

xe2x80xa2 Proactively ensure a competent management team and pipeline/bench is in place in each restaurant

xe2x80xa2 Coach, support, and improve the performance of each RGM

xe2x80xa2 Reward, recognize, and motivate team members. Provide feedback and support team members.

xe2x80xa2 Provide strong 2-way communication

xe2x80xa2 Teach Shift Management and Building Restaurant Excellence (BRE) courses.

xe2x80xa2 Facilitate transition of management trainees to home restaurants

xe2x80xa2 Hold people accountable and is personally accountable; drafts and delivers progressive disciplinary documentation where necessary

xe2x80xa2 Is a highly visible coach to the restaurant teams

xe2x80xa2 Use teamwork to ensure the success of all restaurants. Listens to and supports others.

Grow Pizza Hut

xe2x80xa2 Role model sales growth mentality for restaurant teams

xe2x80xa2 Coaches to ensure each restaurant has the proper resources and is effectively managing in-store retailing

xe2x80xa2 Coaches to ensure each restaurant is executing effective neighborhood marketing activities

xe2x80xa2 Manage large orders (i.e. catering) throughout their assigned area

xe2x80xa2 Facilitate local store marketing programs to grow sales (ex. School lunch programs and fundraisers)

Make Plan

xe2x80xa2 Coach RGMs on how to analyze their RPMs and prioritize actions

xe2x80xa2 Facilitate and coordinate resources for effective asset management

xe2x80xa2 Conduct business reviews

xe2x80xa2 Analyze reports and respond to business trends

xe2x80xa2 Teach/coach RGMs to understand and manage their financial reports

xe2x80xa2 Coach all restaurants to achieve profit plan objectives

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

SUPERVISION

Works under the supervision of a Region Coach. Supervises all Restaurant General Managers of the restaurants in their assigned area.

FLSA Status: Non-Exempt

Requirements

QUALIFICATIONS AND EDUCATIONAL REQUIREMENTS

xe2x80xa2 Must be at least 18 years of age

xe2x80xa2 High school diploma or GED preferred

xe2x80xa2 Valid food handler's card (where required by law)

xe2x80xa2 Current Serv Safe Certification

xe2x80xa2 Certification as a Serv Safe Proctor greatly preferred

xe2x80xa2 Completed Pizza Hut's online training program and attended the corresponding classes

xe2x80xa2 Valid driver's license and state minimum automobile insurance

PREFERRED KNOWLEDGE, SKILLS, AND ABILITIES

xe2x80xa2 Excellent oral and written communication

xe2x80xa2 Strong interpersonal and conflict resolution skills

xe2x80xa2 Basic business math and accounting skills, and strong analytical/decision-making skills

xe2x80xa2 4+ years supervisory experience in either a food service or retail environment preferred, including Profit & Loss responsibility

xe2x80xa2 Physical dexterity required (the ability to lift up to 40 pounds)

xe2x80xa2 Ability to communicate effectively verbally and in writing.

xe2x80xa2 Ability to operate a personal computer; proficient in the use of Microsoft Office software.

xe2x80xa2 Ability to work independently to carry out assigned projects to their completion within time constraints; ability to manage multiple projects concurrently.

xe2x80xa2 Ability to establish and maintain effective working relationships with employees, managers, Area Coaches and RSC team.

xe2x80xa2 Ability to maintain confidential and sensitive information.

xe2x80xa2 Knowledge of budget planning and the ability to adhere to a budget.

Additional Information

Additional compensation for this position includes:

xe2x80xa2 $80,169 - $97,000 base salary

xe2x80xa2 Performance bonuses, based on the performance of the restaurant(s) assigned to the team member. (Bonuses are not guaranteed)

xe2x80xa2 If elected, 401(k) Company match

Available, electable benefits for this position include:

xe2x80xa2 401(k) program

xe2x80xa2 Medical insurance,

xe2x80xa2 Dental insurance,

xe2x80xa2 Vision Insurance,

xe2x80xa2 Disability Insurance,

xe2x80xa2 Life Insurance,

xe2x80xa2 Accident

xe2x80xa2 Critical Illness

xe2x80xa2 Accidental Death & Dismemberment Insurance,

xe2x80xa2 Hospital indemnity coverage

xe2x80xa2 additional supplemental insurance coverage,

xe2x80xa2 and Telemedicine

Time-off benefits include:

xe2x80xa2 Paid vacation time based on years of service (0-4 years = 80 hours, 5-9 years = 120 hours, 10+ years = 160 hours)

xe2x80xa2 3 days paid bereavement leave

xe2x80xa2 Up to 1 week paid for time off due to Jury Duty.

Additional benefits include Employee Assistance Program, meal discounts, and tuition discounts & reimbursement for college programs through Excelsior College

The Washington Fair Chance Act - RCW chapter 49.94 - protects job applicants with a criminal record. For information about your rights, please visit https://www.atg.wa.gov/fair-chance-act.tttttt

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At Yum!, one of our core values is to Believe in ALL People. This means seeing the value in everyone and unlocking their full potential to be their best self. YUM! Brands, Inc. (including its subsidiaries Yum Restaurant Services Group, LLC ("YRSG") and Yum Connect, LLC ("Yum Digital and Technology")(collectively, "Yum") is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic. Yum! is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs.

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If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time by contacting the location nearest you.

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xc2xa92026 Pizza Hut, LLC. All rights reserved. The Pizza Hut name, logos and relatedn marks are trademarks of Pizza Hut, LLC. All other trademarks are the property of theirn respective owners.

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References to xe2x80x9cwexe2x80x9d and xe2x80x9courxe2x80x9d include Pizza Hutxe2x80x99s corporately owned restaurants andn independently owned and operated franchises. Franchisees are the exclusive employer of theirn employees and as such are solely responsible for all employment related matters in theirn restaurants. The benefits referenced may not be available at all Pizza Hutxc2xae restaurants. Pizzan Hut and its franchisees are equal opportunity employers.

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n This job is located in Mukilteo, WA. Candidates can exploren additional roles in Mukilteo, WA and surrounding areas using the job search tool.nn

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