This position starts 11/1/26 and ends 3/15/27GENERAL FUNCTION: Assists in cataloging C-SPAN programming, producing content for the C-SPAN.org homepage and serves as a reference and customer service resource to users. RESPONSIBILITIES: Reviews video in order to discern essence of the program and determine correct fields to enter into the database program. This is termed cataloging each master C-SPAN programming. Ensures each program is prepared for timely online viewing on the Video Library site.Ability to follow standards for classifying programs, selecting appropriate keywords and program categories from the list. Names programs and writes program descriptions using language and terms consistent with C-SPAN internal standards.Monitors and updates the C-SPAN.org homepage for editorial consistency and timeliness.Schedules and monitors live streams of events for the website as needed.Identifies preferred airing for each program and determines whether to split or combine master programs.Edits Dalet in Indiana database entries for consistency with archival standards.Monitors schedule for gaps and creates programs in schedule as needed.Attaches people from Dalet media logger to create appearances in database.Answers complex telephone calls and inquiries, and searches database.Provides viewer and customer service assistance through responding to email and phone inquiries.Performs QA on Electronic Program Guide for completeness in the viewer schedule.Confers with Manager about database maintenance and makes suggestions for new keywords or classification of programs.Assists with special production requirements including elections and processing remote videos.BACKGROUND/SKILLS: Bachelor's degree in Communications, Political Science or related discipline required.A minimum of two years' related work experience.Computer proficiency with Internet browsers, data entry and ability to learn to use data entry software programs.Ability to work independently and as a member of a team.Excellent interpersonal skills.Knowledge of and interest in public affairs and politics.