Highlights
Our client provider of digital technology and transformation, information technology and services Position: Architect I - Enterprise Solutions Location: Louisville, KY, 40223 Duration: 6 Months Job Type: Temporary Assignment Work Type: Onsite Job Description: Role Summary We are seeking a highly motivated Salesforce Business Systems Analyst (BSA) to bridge the gap between business stakeholders and technical teams. The ideal candidate will work closely with Product Owners, business users, Salesforce architects, developers, and QA teams to gather, analyze, and document business requirements while ensuring successful delivery of Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud, and related Salesforce platforms.
Numbers & Facts
| Location | LOUISVILLE, KY |
| Industry | Computer/IT Services |
| Salary | $54.29 |
| Company Size | 100 to 499 employees |
| Year Founded | 2009 |
| Website | http://www.tekwissen.com/ |
Description
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client provider of digital technology and transformation, information technology and services
Position: Architect I - Enterprise Solutions
Location: Louisville, KY, 40223
Duration: 6 Months
Job Type: Temporary Assignment
Work Type: Onsite
Job Description:
Role Summary
- We are seeking a highly motivated Salesforce Business Systems Analyst (BSA) to bridge the gap between business stakeholders and technical teams.
- The ideal candidate will work closely with Product Owners, business users, Salesforce architects, developers, and QA teams to gather, analyze, and document business requirements while ensuring successful delivery of Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud, and related Salesforce platforms.
Key Responsibilities
- Collaborate with business stakeholders to understand business needs, objectives, and challenges.
- Conduct requirement elicitation sessions, workshops, interviews, and business process analysis.
- Translate business requirements into detailed functional requirements, user stories, process flows, and acceptance criteria.
- Analyze existing business processes and identify opportunities for Salesforce-driven improvements.
- Work with Salesforce Architects and Developers to design scalable and efficient solutions.
- Create and maintain BRDs, FSDs, user stories, process maps, gap analysis documents, and data mapping documents.
- Support sprint planning, backlog grooming, and Agile ceremonies. Facilitate stakeholder reviews, demonstrations, and solution validations.
- Coordinate User Acceptance Testing (UAT) activities and ensure business sign-off. Perform impact analysis for change requests and enhancements.
- Support data migration, integration, reporting, and dashboard requirements. Ensure compliance with governance, security, and regulatory requirements.
- Act as a liaison between business, product, and technical teams throughout the project lifecycle.
Required Skills
- Salesforce Salesforce Sales Cloud Salesforce Service Cloud Salesforce Experience Cloud Salesforce Reports & Dashboards Salesforce Security Model Lightning Experience
- Salesforce Flow AppExchange Solutions Business Analysis Requirement Gathering & Analysis User Story Creation Business Process Mapping Gap Analysis Functional Documentation Stakeholder Management UAT Coordination Change
- Management Tools & Methodologies Agile / Scrum Jira Confluence Visio / Lucidchart Microsoft Office Suite Preferred Qualifications Salesforce Administrator Certification
- Salesforce Business Analyst Certification Experience with Salesforce integrations (REST/SOAP APIs) Knowledge of CPQ, Marketing Cloud, MuleSoft, or Data Cloud Healthcare/Payer domain experience preferred Experience working with distributed onsite-offshore teams
- Educational Qualification Bachelor's degree in Business Administration, Information Systems, Computer Science, or related field.
Soft Skills
- Excellent communication and presentation skills Strong analytical and problem-solving abilities
- Ability to manage multiple stakeholders and priorities Strong documentation and facilitation skills
- Collaborative and customer-focused mindset Preferred Level: Lead I / Lead II - Business Analysis or equivalent, depending on experience.
TekWissen Group is an equal opportunity employer supporting workforce diversity.
About Company
WE THE TEKWISSEN PEOPLE
TekWissen offers you a broader portfolio of services, industry-leading solutions, and the meaningful innovations that give you greater flexibility and speed to respond to market dynamics, reduced costs and risk to improve enterprise performance, and increased productivity to enable growth.
To keep pace with global market demands, TekWissen keeps its finger on the pulse of change. Our organized approach to guiding a project from its inception to closure. Managing projects is becoming more and more important as we enter the digital era. To cope with the pace that this transition demands, a method is required to manage projects so they can yield quality work, while incorporating efficient use of time and resources.
Project involves identifying which quality standards are relevant to the project and determining how to satisfy them.
It is important to perform quality planning during the Planning Process and should be done alongside the other project planning processes because changes in the quality will likely require changes in the other planning processes, or the desired product quality may require a detailed risk analysis of an identified problem. It is important to remember that quality should be planned, designed, then built in, not added on after the fact.
Capabilities and accomplishments in one TekWissen business enhance the opportunity for success in the others. Put simply, TekWissen's unique combination of attributes promotes success.