Description
Hands-on specialist responsible for assistance in the day-to-day administration of ArcGIS Enterprise and its supporting GIS infrastructure. The role spans installation through upgrades, licensing and identity, data stores, service publishing, monitoring, backup/restore, and enterprise geodatabase patterns, plus complementary open-source and ETL tooling and development. Strong documentation and stakeholder coordination are required to ensure operational knowledge is transferred and retained.
Duties
- ArcGIS Enterprise experience and support in these areas:
- Architecture, configuration, maintenance, and installation
- Administration
- User management
- Licensing and entitlement management: named-user types, SAML, OpenID
- Data Store: installation, configuration, maintenance, backups, and troubleshooting of relational, tile-cache, and spatiotemporal data stores
- Image Server: configuration, mosaic dataset management, image service publishing, caching, and support for imagery workflows
- Monitor or other metrics reporting
- Dashboards
- Experience Builder
- Field Maps
- API for Python and REST API proficiency for automation, reporting, and troubleshooting
- Hosting
- Service publishing and performance: map/feature/image services, caching/tiling, symbology, and basic tuning
- Backup and restore
- Component backups, high-availability awareness, and ArcGIS Enterprise upgrade experience
- GIS Systems
- GIS data support and creation expertise
- Enterprise GDB experience
- Enterprise geodatabase depth: branch versioning (or traditional), editor tracking, archiving, replicas, and extract-changes patterns for feature audits
- System design
- Backup, restore, and upgrade: WebGISDR, equivalent or GeoJobe, component backups, high-availability awareness, and ArcGIS Enterprise upgrade experience
- Open Source use
- FME/ETL
- Experience (automation, authoring workbenches)
- Scripting
- Python expertise
- PowerShell for Windows/IIS tasks
- General technology experience
- Troubleshooting complex systems and architectures
- TLS/SSL certificate signing and import expertise
- Windows Server and IIS administration plus basic networking (DNS, certificates, firewall ports, load-balancer awareness)
- Documentation and knowledge transfer: SOPs, architecture diagrams, and runbooks that support the policy set
- Stakeholder coordination
Mandatory Requirements
Requirements
- This is an 100% Remote.
- Bachelor's Degree in geography, math, computer science, or related.
- A minimum of 6 years of experience.
- An equivalent combination of advanced education, training, and experience will be considered.
- ArcGIS Enterprise experience, GIS data support and creation expertise, GIS Systems,
- FME/ETL Experience (automation, authoring workbenches)
- Scripting experience (Python expertise and PowerShell for Windows/IIS tasks)
- Troubleshooting complex systems and architectures
- TLS/SSL certificate signing and import expertise
- Windows Server and IIS administration plus basic networking (DNS, certificates, firewall ports, load-balancer awareness)
Donato Technologies Inc. is a trusted IT staffing, consulting, and software development partner headquartered in Dallas, Texas. We support clients across industries by understanding their unique business needs and delivering tailored technology and workforce solutions. Our focus is on connecting the right talent with the right opportunity-ensuring clients receive dependable, skilled professionals and candidates receive meaningful career growth and support. We work closely with small to mid-sized organizations to provide flexible, high-quality services that drive performance, innovation, and long-term success.