You're the one the team already asks when an account gets messy. Let's make it official.
Exceptional Healthcare is hiring an AR Supervisor to guide our accounts receivable team while carrying a full share of the account work. You'll keep the team organized, take the hardest accounts, and help everyone else improve on theirs.
What you'll do
- Guide the AR team day-to-day: daily assignments, workload balance, schedules, and on-the-job training.
- Work complex, aging, and high-priority accounts yourself, including MVA and Workers' Compensation.
- Review AR reports and help prioritize accounts so insurance follow-up gets done in the right order.
- Spot-check account documentation and follow-up for accuracy and give teammates real-time feedback.
- Monitor the shared billing and fax inboxes and route escalations to coding, records, billing, and partner teams.
- Track appeals, payments, and refunds and keep the trackers and system current.
- Help with monthly AR and payment plan reporting.
- Flag workflow problems and bring ideas to fix them. Help interview new team members when needed.
What you bring
- Healthcare AR, medical billing, revenue cycle, or collections experience.
- Team-lead experience, or you're a senior AR rep who's already training and helping others.
- Comfort working your own accounts while keeping an eye on the team's.
- Clear communication and strong organization.
- GoRev or similar revenue-cycle software experience is a plus.
- Bachelor's degree in Business, Healthcare Administration, Finance, or a related field preferred, not required. Equivalent experience counts.
Reports to: Revenue Cycle / Operations Management
Supervises: AR Team Members
If you're ready for your first leadership step and still want to get your hands on the work, apply.
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