AR Specialist - Collector

The ideal candidate will be comfortable working in a high-volume environment, conducting collection outreach, reconciling accounts, researching billing issues, and collaborating with internal teams to resolve disputes. If you are a motivated collections professional with experience managing customer accounts, resolving payment issues, and driving collection results, apply today through The Intersect Group with your resume and best contact information.

AR Specialist - Collector
Remote Flex: Remote role supporting East, Central, Mountain, and West Coast time zone hours
Pay Rate: $26-$27/hour
Type: 6 Month Contract with Potential for Extension or Conversion
Presented by: The Intersect Group

Company Overview

We are partnering with a rapidly growing industry leader serving a large and essential market across North America. Through continued expansion, strategic acquisitions, and investment in technology, the organization is transforming the customer experience while building a scalable and innovative operating model. This is an exciting opportunity to join a high-growth environment that offers career development, exposure to leadership, and the opportunity to contribute during a pivotal stage of organizational growth.

Role Summary

The AR Specialist - Collector will be responsible for managing customer accounts, resolving outstanding accounts receivable balances, and driving collection efforts across an assigned portfolio. This role plays a critical part in supporting cash flow, reducing aging balances, and maintaining positive customer relationships.

The ideal candidate will be comfortable working in a high-volume environment, conducting collection outreach, reconciling accounts, researching billing issues, and collaborating with internal teams to resolve disputes. Success in this role requires strong communication skills, attention to detail, and the ability to manage multiple priorities independently.

Key Responsibilities

• Contact customers regarding outstanding balances through phone calls, emails, and other communication methods
• Research customer accounts to identify billing issues contributing to aged receivables
• Reconcile accounts and analyze payment activity to determine outstanding balances
• Negotiate payment arrangements and secure commitment for payment resolution
• Document collection activity and customer interactions accurately within company systems
• Collaborate with customer service, sales, and branch leadership to resolve billing disputes and collection issues
• Respond to inbound customer inquiries related to account balances and payment status
• Support month end reporting and collection performance tracking
• Escalate collection concerns that may negatively impact recoverability of outstanding balances
• Identify opportunities for process improvement and increased operational efficiency
Key Requirements

• 1 to 3 years of business-to-business collections, accounts receivable, or cash-to-cash experience
• Experience managing aging accounts and performing collection activities in a high-volume environment
• Strong Microsoft Excel and Microsoft Office skills
• Basic accounting knowledge with experience performing account reconciliations
• Ability to navigate multiple systems, shared drives, and applications simultaneously
• Experience handling high email volume and customer correspondence
• Strong analytical and problem-solving abilities
• Excellent verbal and written communication skills
• Ability to work independently while meeting deadlines and collection goals
• Strong customer service skills with a professional and solution-oriented approach

Preferred Skills

• Experience using HighRadius
• Experience with Oracle or similar ERP platforms
• Background in distribution, construction, building products, manufacturing, or related industries
• Knowledge of GAAP principles and accounts receivable best practices
• Experience supporting large customer portfolios and complex collection environments

Call to Action

If you are a motivated collections professional with experience managing customer accounts, resolving payment issues, and driving collection results, apply today through The Intersect Group with your resume and best contact information. We look forward to speaking with you about this exciting opportunity.