AR / Billing Operations Sr Manager

Atlantic Partners Corporation

  • El Segundo, CA
  • 4 days ago

    Highlights

    Given current business needs, we are prioritizing candidates with experience stepping into unstructured environments and quickly establishing process, controls, and operating discipline. Our client is seeking a hands-on AR / Billing Operations Sr Manager to help stabilize and improve a high-volume, multi-system billing and collections environment.

    Numbers & Facts

    LocationEl Segundo, CA

    Description

    Role Summary:
    • Our client is seeking a hands-on AR / Billing Operations Sr Manager to help stabilize and improve a high-volume, multi-system billing and collections environment.
    • This is a roll-up-your-sleeves role focused on bringing structure, consistency, and accountability to day-to-day operations. The ideal candidate is highly organized, process-driven, and comfortable stepping into ambiguity to quickly establish order.
    • Given current business needs, we are prioritizing candidates with experience stepping into unstructured environments and quickly establishing process, controls, and operating discipline.
    • This role will be expected to take immediate ownership of day-to-day operations while implementing structure, consistency, and accountability across the team.
    • This role has visibility into broader process redesign and system improvements.

    Key Responsibilities:

    Billing Execution & Oversight
    • Ensure invoices are generated accurately and on time
    • Implement and enforce daily and monthly billing checklists
    • Identify and resolve billing errors and inconsistencies

    AR & Collections Support
    • Drive execution of collections workflows and follow-ups
    • Track aging, past-due accounts, and escalation paths
    • Ensure consistent activity and visibility across the team

    Reconciliation & Reporting
    • Support monthly AR and billing reconciliations across systems
    • Ensure reports are consistent, traceable, and repeatable
    • Help identify and investigate variances

    Process & Workflow Development
    • Build and document clear workflows and SOPs
    • Establish daily, weekly, and monthly checklists across billing and AR
    • Implement validation and control steps to improve accuracy
    • Drive adoption and enforce adherence across the team

    Operating Cadence & Metrics (NEW)
    • Support implementation of daily and weekly reporting cadence
    • Track key metrics including:
    - AR aging and past due balances
    - Billing timeliness and accuracy
    - Collections activity and follow-up
    • Improve visibility into team performance and operational health

    Team Coordination
    • Provide day-to-day structure and oversight for billing and AR activities
    • Help enforce deadlines, track tasks, and ensure follow-through
    • Support training and standardization across the team
    • Drive accountability for deadlines, deliverables, and performance expectations
    • Reinforce structured ways of working and reduce ad hoc execution

    What Success Looks Like
    • Billing is timely, accurate, and consistently executed
    • AR reporting and reconciliations are stable and explainable
    • Core processes are supported by clear checklists and workflows
    • Team execution improves with better visibility and accountability

    Ideal Candidate Profile
    • 5-10 years in AR, billing, or accounting operations
    • Experience in high-volume or multi-system environments
    • Strong attention to detail and process orientation
    • Comfortable working in less structured environments and creating order
    • Hands-on, proactive, and execution-focused
    • Strong Excel skills (ability to work with large datasets and reconcile data)
    • Experience stepping into environments that lack structure and building process from the ground up

    Positioning
    • This role is focused on execution and stabilization, with the opportunity to expand into a broader role depending on performance and business needs.

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