FMX is a leading provider of facilities and maintenance management solutions that help organizations accelerate operational excellence. Our CMMS software enables our customers to streamline processes, increase asset productivity, and turn actionable insights into meaningful results.
FMX is looking for an Accounts Receivable & Revenue Specialist to join our Accounting team. This role will support the order-to-cash and revenue lifecycle, primarily assisting in Sales Order Processing, billing, accounts receivable, collections, revenue recognition support, reconciliations, and month-end close activities. The ideal candidate has strong accounting fundamentals, excellent attention to detail, and an interest in developing deeper expertise in SaaS accounting and revenue operations. The main focus will be on three areas:
- Process sales orders for new, existing, and renewal customers in SaaSOptics (Maxio)
- Verify sales orders and contract details across FMX teams
- Manage invoice distribution and dunning across our customers
Responsibilities:
As the AR & Revenue Specialist, you will:
- Support billing and revenue-related activities in accordance with company policies and applicable GAAP revenue recognition requirements
- Review all contracts for new business and process the revenue and invoices associated with the contract
- Process churn and contraction requests for customers
- Monitor customer aging and support collection activities, including customer outreach, dispute resolution and escalation of past-due balances
- Partner with Sales, Customer Success and Finance to resolve contract, billing and customer account issues
- Ensure internal policies and procedures are documented and enforced
- Ensure all accounting for billed and unbilled revenue is correct based on revenue recognition standards
- Maintain accurate customer, contract and billing information across applicable systems and support internal controls over the order-to-cash process
- Prepare and maintain AR and revenue-related account reconciliations and investigate discrepancies between billing, revenue, CRM and general ledger systems
- Assist with monthly close activities related to accounts receivable, billing, deferred revenue and revenue-related reconciliations.
- Provide supporting documentation for audits
- Continuously evaluate and improve the efficiency of billing processes and procedures to enhance the speed, quality, efficiency, and productivity of the team
- Special projects as assigned by Controller/VP, Finance