NorthRiver Yacht Club is excited to announce the exceptional career opportunity of Aquatics Manager. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service for our members and guests.
General Purpose:
Directs the overall performance of the entire pool operation, including the safe and effective use of chemicals, swimming instruction, the club’s swim team. Supervise safe, clean, well-maintained and appealing club swimming facility.
Hires, trains, supervises and evaluates staff.
Provides necessary orientation and training for pool staff.
Formulates weekly work schedules and rotation schedules for all pool employees.
Maintains proper chemical balance in pools and maintains mechanical equipment in coordination with the club’s maintenance department.
Registers members at pool and charges for all guests, lessons, etc.
Resolves customers service items in a timely and effective manner.
Responsible for implementing and maintaining excellent service to achieve guest satisfaction.
Thoroughly understands specific state and local laws and statutes regarding pool safety and inspections.
Enforces club rules of safety and conduct.
Monitors and coordinates pool safety programs and risk management.
Assists in rendering First Aid according to the standards established by the American Red Cross and American Heart Association.
Plans and directs special events, camps, programs and helps when necessary
Writes correspondence to club members about swim lesson dates, class times and general information.
Arranges a program of and schedule for private and group swim lessons.
Represents the club in activities as required.
Develops an annual operating and staffing budget; takes corrective actions as necessary to assure that budget goals are attained.
Maintains and keeps all necessary records concerning pool.
Develops and implements pool safety program and schedules staff to provide adequate protection for members and their guests.
Interacts with outside contractors to maintain and upgrade pool areas.
Provides aquatics-related information for club newsletter.
Manages pool area, including changing rooms & restrooms for cleanliness.
Assist with pool snack bar.
Maintains presence at pool events.
Regular and reliable attendance.