Highlights
Use exceptional customer service skills to view part request from customer and complete quoting, purchase, and allocation of spare parts to PWC. Work with Pratt and Whitney internal teams to manage and release spare parts orders when needed.
Numbers & Facts
| Location | East Hartford, CT |
| Industry | Engineering Services |
| Company Size | 10,000 employees or more |
| Year Founded | 1991 |
| Website | https://www.cyient.com/about-us/who-we-are/ |
Description
Job Description
- Use exceptional customer service skills to view part request from customer and complete quoting, purchase, and allocation of spare parts to PWC
- Collect and process customer request for quote (price/availability); reply to requests from end-user.
- Receive critical part requirements from customers and submit the requirements into the Critical Part List for planning team visibility
- Work with Pratt and Whitney internal teams to manage and release spare parts orders when needed
- Manage allocation of parts to customer
- Review of the IDOC order report for misalignment on PWA vs PWC schedules
Experience/Qualifications
- Strong customer service skills
- Proficient in SAP
- Proficient with Microsoft Office programs (Excel, Access & Outlook).
- Experience with Pratt & Whitney systems and SAP transaction codes a huge plus.
Education Requirements
- Bachelor's degree in engineering or equivalent education/experience preferred
Benefits
Paid Sick Days, Parking, Performance Bonus, Prescription Drug Coverage, Professional Development, 401K, Employee Referral Program, Flexible Spending Accounts, Employee Events, Tuition Reimbursement, Life Insurance, Military Leave
About Company
At Cyient, we work towards improving the daily lives of people with unwavering focus. From a quieter flight to a safer train journey, a more reliable energy supply, or a quicker internet connection, we provide engineering, manufacturing, geospatial, network and operations management services to industry leaders across the globe. Our 15,000 associates are located in more than 21 countries, supporting 12 industries, including aerospace, rail transportation, power generation, telecommunications and medical technology. With a sound track record of growth and profitability, we are committed to developing a sustainable society and actively promoting education and inclusive growth initiatives in our local communities.