APS In Home Supervisor III

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.

What You Get Beyond Your Paycheck

When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don't match-often adding hundreds of dollars each month to what you take home or save.

Here's what you get as a full-time employee:

• 100% paid health insurance for you, and 50% paid for eligible family members-saving you hundreds every month in out-of-pocket medical costs
• Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans
• Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that's time off you're actually paid for)
• Optional dental, vision, and life insurance-at rates much lower than most private plans
• Flexible spending accounts for added tax savings on health and dependent care
• Employee discounts on things like gym memberships, electronics, and entertainment

You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.

You can see all the details here: ERS recruitment brochure

Functional Title: APS In Home Supervisor III

Job Title: APS In Home Supvsr III

Agency: Dept of Family & Protectve Svc

Department: Region 3 APS In-Home Dir Del

Posting Number: 22618

Closing Date: 11/06/2026

Posting Audience: Internal and External

Occupational Category: Protective Services

Salary Range: $6,377.50 - $10,785.83

Pay Frequency: Monthly

Salary Group: TEXAS-B-26

Shift: Day

Additional Shift:

Telework: Not Eligible for Telework

Travel: Up to 30%

Regular/Temporary: Regular

Full Time/Part Time: Full time

FLSA Exempt/Non-Exempt: Exempt

Facility Location:

Job Location City: ARLINGTON

Job Location Address: 1200 E COPELAND RD STE 400

Other Locations: Arlington; Bonham; Carrollton; Cleburne; Corsicana; Dallas; Decatur; Denton; Fort Worth; Gainesville; Granbury; Grand Prairie; Hurst; Irving; Kaufman; Lake Worth; Lewisville; Mineral Wells; Plano; Rockwall; Sherman; Stephenville; Watauga; Waxahachie; Weatherford

MOS Codes: 0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1

5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12

Brief Job Description:

Under the supervision of the District Director, the APS Training Supervisor is responsible for implementing and managing the redesigned new APS worker training in the District. The APS Training Supervisor performs highly advanced (senior level) training, assessment, development, supervisory, and logistical work. The Training Supervisor works under limited supervision, with extensive latitude for the use of initiative and independent judgement.

The APS Training Supervisor is responsible for supervising trainees, training trainees, and determining competency of trainees in Case Initiation Contact Training, Initial Face-to-Face Contact Training, and All Other Training Topics Training (Case Advancement, Thorough Investigation, Service Planning, Documentation, Assessment, Internal Resources, External Resources, Critical Thinking, and Time Management/Workload Management).

The APS Training Supervisor is responsible for ensuring trainees assist their colleagues as soon as possible while increasing their APS knowledge and skills.

The APS Training Supervisor attends work regularly in accordance with agency leave policy.

The APS Training Supervisor will have some in office and telework days. However, the vast majority of days will be in the field working with trainees. The APS Training Supervisor will be required to travel up to 75% of time.

Essential Job Functions:

• Supervises trainees.
• Demonstrates, observes, and evaluates field-based activities with trainee.
• Ensures trainees are competent at Case Initiation Contact, Initial Face-to-Face Contact, and All Other Training Topics before the trainee completes training.
• Ensures only trainees who competently perform field-based activities advance through training.
• Dismisses trainees, in a timely manner, who do not advance through training.
• Works with Unit Supervisors to ensure trainees are successfully transitioned to their new unit after successfully completing training.
• Promotes, monitors, and ensures respect is demonstrated for cultural diversity.
• Uses standardized templates and assessments provided by State Office to assess/evaluate the trainee. Promptly and accurately records template and assessment activities.
• Works with APS Mentors to ensure trainees have peer support and professional networking opportunities. Works with APS Mentors to obtain cases for training.
• Works with APS Mentors to ensure coverage of field-based training activities for the trainee when the APS Training Supervisor is unable to directly provide the field-based training activities.
• Works with DFPS' Center for Learning and Organizational Excellence (CLOE) to ensure trainees complete required WBT and classroom trainings.
• Works with CLOE in their operation of the Learning Management System.
• Works with the District Director to ensure multiple, complex, and often competing training timelines are accomplished by set deadlines. For example, the APS Training Supervisor could have five trainees at any given time - all with different schedule requirements.
• Works with State Office in designing, testing, implementing, and evaluating assessments, templates, policy and procedures, and processes for training.
• Prepares management reports, analyses, and correspondence on training activities.
• Implements schedules, priorities, and standards for achieving goals, and monitoring training activities.
• Works with the State Office Coordinator and APS Training Supervisors, across the state, to maximize the effectiveness and efficiency of training, while ensuring consistency in implementation.
• Plans, implements, and manages assigned activities to ensure effective and efficient program operation.
• Provides on-site coverage for other APS Training Supervisors, across the state, as needed.
• Works with the District Director, Program Administrators, Unit Supervisors, and Subject Matter Experts to provide APS services, as needed.
• Performs other duties as assigned and required to maintain operations.

Registrations, Licensure Requirements or Certifications:

NA

Knowledge Skills Abilities:

1. Knowledge of program planning, implementation, and evaluation.

2. Knowledge of agency policies, procedures, and regulations.

3. Knowledge of APS Handbook.

4. Skill in establishing and maintaining effective working relationships.

5. Skill in effective verbal and written communication.

6. Ability to gather, assemble, correlate, and analyze facts.

7. Ability to prepare clear and concise reports.

8. Ability to develop and analyze special projects.

9. Ability to plan, assign, and evaluate/supervise the work of others.

10. Ability to develop, train, and motivate staff.

11. Ability to travel locally, regionally, and statewide.

12. Ability to travel up to 75% of time.

13. Ability to travel overnight.

Initial Screening Criteria:

Must have minimum of three years full-time experience working directly with APS clients in Texas.

Must have minimum of two years experience providing performance feedback to APS staff in Texas (e.g., mentoring, coaching, supervising, and/or training).

Must have bachelors degree.

Preferred Criteria:

• Masters degree.
• Within the past 5 years, experience working directly with APS clients in Texas.
• Minimum two years full-time experience as an APS Supervisor in Texas.
• Bi-lingual (English and Spanish).

Additional Information: Position can be headquartered in any office located in the District (available office space permitting).

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditors Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.

Applicants selected for hire must pass a background check and if applicable a driver's record check.

State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.

As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.

DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .

In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.