Role: Technical Lead
Required Skills: MES
Qualification: BACHELOR OF COMPUTER SCIENCE
Experience: 8 - 14 Years
Function: TECHNOLOGY
Apply By: 2026-12-12
Must Have Technical/Functional Skills
- 8-12 years of experience, including strong L2/L3 support and development experience for DELMIA Apriso MES in business-critical manufacturing environments.
- Hands-on expertise in Apriso Production, Quality, Maintenance, Warehouse/Material Management, repair workflows, Process Builder, Screen Framework, Business Integration and Machine Integration.
- Strong knowledge of controlled shop-floor execution, electronic work instructions, electronic device history records (eDHRs), material genealogy and traceability, data validation, inspections and production-order processing.
- Proven ability to troubleshoot incidents across user interface, business logic, integrations and database layers, perform root-cause analysis, and deliver preventive and corrective actions within SLA.
- Proficiency in JavaScript/C#, SQL Server or Oracle, XML/XSLT, web services and ERP-MES integration, with strong stakeholder communication and team-guidance skills.
Roles & Responsibilities
- Serve as the primary L2/L3 support contact for DELMIA Apriso MES at the manufacturing site, restoring business-critical services quickly and meeting agreed SLAs.
- Lead incident triage, impact assessment, escalation, stakeholder communication, root-cause analysis, and post-incident corrective and preventive actions.
- Diagnose and resolve issues across Apriso screens, business processes, APIs, Oracle ERP interfaces, shop-floor integrations, and databases.
- Support controlled production execution, including electronic work instructions, eDHRs, order processing, material tracking and genealogy, data validation, and inventory accuracy.
- Analyse functional requirements and translate approved designs into robust Apriso configurations, extensions, and reusable solution components.
- Support incoming inspection, quality, repair, autonomous maintenance, and preventive maintenance processes, including repair planning, allocation, and capacity planning.
- Coordinate testing, validation, release, and production deployment activities while maintaining required documentation and traceability.
- Monitor application health and performance, optimise Apriso business logic and database queries, and improve reliability and user experience.
- Collaborate with manufacturing, quality, maintenance, repair, ERP, infrastructure, QA, and vendor teams to resolve issues and deliver approved enhancements.
- Provide technical leadership for small enhancements.
Generic Managerial Skills, If Any
- Strong stakeholder communication, incident escalation, and cross-functional coordination.
- Ability to guide support teams, mentor junior members, and lead small enhancement workstreams.
- Ownership of SLA delivery, documentation quality, and continuous improvement.
Salary Range: $150,000 - $180,000 per year
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.