Highlights
The AppsSystem Engineer serves as the initial contact point for queries from new sales prospects, the reliable technical resource for existing customers, and the key intermediary between engineering product management and our customers. This role requires a balance between broad engineering-related tasks and customer-engagement all focused on growing the sales of the IRCameras product portfolio.
Numbers & Facts
| Location | Santa Barbara, CA |
| Industry | Aerospace and Defense |
| Company Size | 5,000 to 9,999 employees |
| Year Founded | 1957 |
| Website | https://www.heico.com/ |
Description
IRCameras is currently recruiting for the position of AppsSystem Engineer. This role requires a balance between broad engineering-related tasks and customer-engagement all focused on growing the sales of the IRCameras product portfolio.
The AppsSystem Engineer serves as the initial contact point for queries from new sales prospects, the reliable technical resource for existing customers, and the key intermediary between engineering product management and our customers. Activities addressing customer needs include system integration verification and validation.
IRCameras is a full service provider of high performance customizable infrared imaging systems and Integrated Dewar Cooler Assemblies IDCAs. Whether the end system will be used for a scientific industrial space or defense application, IRCameras is positioned to meet the most demanding thermal imaging needs.
We offer a wide selection of standard and custom Short Wave Infrared SWIR Mid Wave Infrared MWIR and Long Wave Infrared LWIR cameras as well as an extensive line of custom packaged IDCAs. We focus on technical excellence delivered quickly to meet the needs of our customers, addressing a range of applications for precision radiometric measurements and observations.
Responsibilities - AppsSystem Engineer
• Respond to customer inquiries for standard" cameras defining configurations meeting the customers requirements. • Compile standard" pricing for those defined standard" camera configurations • Support customer engagement on custom" opportunities working with the customer product management and the overall engineering team to capture requirements and to create proposals in support of the customers needs • Technical lead for IRC in the areas of product test including hardware software and firmware • Technical lead for documenting internal camera and software test procedures and first line of support when issues arise with the product or systems • Perform trouble-shooting and functional analysis when customers report issues • Work with the overall engineering team to document and resolve camera product issues discovered and demonstrated through our in house camera testing • Work with the overall engineering and product teams to create and maintain robust product documentation supporting the sales cycle and field usage of our products by our customers • Documentation includes Camera Product Datasheets OpticalMechanical ICDs Command Set ICDs CAD models and Manuals • User Guides • Serve as voice of the customer channeling customer feedback to the product management and engineering teams for consideration in future developments
About Company
HEICO Corporation is a successful and growing technology-driven aerospace, industrial, defense and electronics company. For more than 60 years, HEICO has thrived by providing customers with innovative and cost-saving products and services.
HEICO's products are found on large commercial aircraft, regional, business and military aircraft, as well as on a large variety of industrial turbines, targeting systems, missiles and electro-optical devices.
HEICO Corporation is a New York Stock Exchange listed company (NYSE: HEI and HEI.A) and has also been ranked as one of the 100 "World's Most Innovative Growth Companies", 100 "Best Small Companies" and 200 "Hot Shot Stocks" by Forbes over the past decade. With headquarters in Hollywood, Florida, and multiple locations around the world - HEICO provides over 1 million square feet of design, manufacturing, repair, overhaul, distribution, sales and support capabilities.
HEICO Corporation operates in two segments, the Flight Support group and the Electronic Technologies group. The Flight Support group designs, engineers, manufactures, repairs, distributes and overhauls FAA-approved parts that extend over the entire aircraft, from the engines all the way to hydraulic, pneumatic, electromechanical, avionic, structures, wheels and brakes and even interiors.
The Electronic Technologies group produces electrical and electro-optical systems and components serving niche segments of the aerospace, defense, communications, and computer industries. The Electronic Technologies group is a worldwide leader in the design, manufacture and sale of electrically and electro-optical engineered products used in the aerospace, defense, space, and electronics industries.
By combining state-of-the-art technologies, a team of highly skilled Team Members and an indisputable commitment to quality, both segments have constantly delivered invaluable solutions to customers over the years, helping to position them as leaders within their industries.
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