Appointment Setter/Scheduler

Job Title: Appointment Setter/Scheduler

Location: Remote

Key Responsibilities:

• Generate leads through outbound calls, emails, and other communication channels to identify potential clients interested in luxury travel experiences.
• Schedule appointments with qualified leads for travel consultations with our expert travel advisors.
• Conduct initial conversations with potential clients to gather information, assess their travel preferences, and qualify their interest in our services.
• Coordinate appointment schedules for our travel advisors, ensuring availability and maximizing efficiency.
• Follow up with leads to confirm appointments, provide additional information, and address any questions or concerns they may have.
• Maintain accurate records of lead interactions, appointments scheduled, and outcomes in our CRM system.
• Collaborate with the sales and marketing team to optimize lead generation strategies and improve appointment setting processes.
• Provide feedback and insights to help refine our approach and enhance our lead generation efforts.

Benefits:

• Competitive salary with opportunities for performance-based bonuses.
• Comprehensive health, dental, and vision insurance plans.
• Retirement savings plan with company matching contributions.
• Paid vacation, holidays, and sick leave.
• Opportunities for professional development and career advancement.
• Travel perks and discounts on luxury travel packages, accommodations, and exclusive experiences.
• Access to premier industry events and networking opportunities.
• Supportive and collaborative work environment with a team dedicated to excellence in luxury travel.

Qualifications:

• Previous experience in appointment setting, sales, customer service, or a related field is preferred.
• Excellent communication skills, both written and verbal, with the ability to engage leads and build rapport.
• Proven track record of meeting or exceeding appointment setting targets and goals.
• Strong organizational skills and attention to detail.
• Proficiency in using CRM software and other lead management tools.
• Ability to work independently and as part of a collaborative team in a fast-paced environment.
• Flexibility to adapt to changing priorities and business needs.
• Passion for travel and a deep appreciation for luxury experiences.