Business Growth, Business Support, Calendar Management, Call Centers, Communication Skills, Computer Software, Customer Relations, Customer Support/Service, Detail Oriented, Develop and Maintain Customers, Groundskeeping, Landscaping, Maintenance Services, Organizational Skills, Plan Meetings, Sales Prospecting, Schedule Development
LOCATION
Boston, MA
POSTED
13 days ago
About Us
Draftomat provides reliable landscaping, lawn care, and grounds maintenance solutions to residential and commercial clients throughout the Boston area.
Job Summary
We are looking for an organized and customer-focused Appointment Setter to coordinate service appointments, follow up with leads, and support business growth through professional client communication.
Key Responsibilities
Contact prospective and existing clients to schedule consultations and services
Confirm appointments and maintain scheduling calendars
Follow up on inquiries and service requests
Maintain accurate customer and lead records
Coordinate with operations teams for appointment availability
Provide excellent customer service via phone and email
Qualifications
Previous customer service, scheduling, or call center experience preferred