Overview
We are seeking organized, customer-focused individuals to join our remote team as Appointment & Services Coordinator. In this role, you will assist clients with coordinating vacation-related services, managing important dates, and keeping planning information accurate and easy to follow.
This opportunity is a strong fit for individuals who enjoy working with people, organizing schedules, researching options, and managing multiple details. Previous travel-industry experience is not required. Training and ongoing educational resources are provided.
Key Responsibilities
- Communicate with clients to gather travel dates, destination preferences, budget information, interests, and special requests.
- Research hotels, resorts, cruises, transportation, tours, excursions, activities, and other services that match individual planning needs.
- Help coordinate requested arrangements and maintain organized appointment details, reservation information, confirmations, schedules, and itineraries.
- Follow up with clients regarding pending decisions or required information, provide updates, answer routine questions, and assist with standard changes.
- Monitor important dates, review details for accuracy, maintain current client records, and continue building knowledge of destinations and supplier resources.
What This Opportunity Includes
- Fully remote opportunity with flexible part-time and full-time scheduling
- Step-by-step onboarding and training for individuals new to the industry
- No previous professional travel experience required
- Ongoing team support and access to educational resources
- Supplier and destination learning opportunities
- Opportunities to develop scheduling, customer service, communication, and organizational skills
- Professional development and potential growth opportunities
- Performance-based incentives and recognition opportunities
- Qualifying travel discounts and industry-related benefits
- Collaborative virtual team environment
Qualifications
- Clear and professional written and verbal communication
- Strong organization and scheduling skills
- Careful attention to details and deadlines
- Friendly and customer-focused approach
- Ability to balance multiple client requests and responsibilities
- Comfortable researching information and comparing available choices
- Willingness to learn digital tools, online systems, and supplier platforms
- Dependable follow-through and effective time management
- Flexible and able to adjust when schedules or client needs change
- Self-motivated and comfortable working independently
- Basic computer proficiency and reliable internet access
- Must be at least 18 years of age
- Must reside in the US, UK, Spain, Australia, Mexico, or other qualifying regions