Applications Specialist (Clinical Focus)

Competitive and comprehensive benefits: Coverage options to support the whole person, including full medical, dental, vision, and life insuranceGenerous employer sponsored subsidy towards employee's medical insurance premiumsAzalea Health covers 100% of the premiums for Life AD&D and Long-Term Disability for all eligible full-time employeesBalance and flexibility: Simple Paid Time Off (PTO) options. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and any other characteristics protected by federal, state, and local laws that make our employees unique.

IN SUMMARY...The Applications Consultant is a client-facing, post-sale implementation specialist responsible for the successful deployment of Azalea Health's EHR solutions with a focus on clinical workflows. This role partners closely with customers and internal teams to assess needs, configure solutions, deliver training, and support go-live readiness. The Applications Specialist manages multiple implementations simultaneously and plays a critical role in driving on-time, high-quality go-lives while minimizing risk and escalations.WHAT YOU WILL DO...Client Implementation & DeliveryServe as a primary clinical applications expert for assigned EHR implementations following contract executionLead discovery sessions to assess client clinical workflows, operational objectives, and implementation readinessConfigure Azalea Health's EHR to align with best-practice clinical workflows and client requirementsDeliver end-user and role-based training for providers and clinical staff, both onsite and remotelySupport go-live planning and execution, including readiness assessments and workflow validationProject Execution & CollaborationManage multiple concurrent implementations while adhering to defined timelines, scope, and delivery standardsMaintain detailed project documentation including training plans, workflow decisions, risks, and issuesPartner closely with Project Managers, Implementation Specialists, Customer Success, Product, and Support teamsProvide regular project status updates, risk identification, and mitigation strategies to internal stakeholdersParticipate in co-implementations with third-party vendors (e.g., LIS, PACS, encoders) to ensure seamless integrationQuality, Risk & Continuous ImprovementApply healthcare IT implementation best practices throughout the project lifecycleIdentify, document, and escalate risks or issues that could impact go-live success or client outcomesContribute to continuous improvement efforts by documenting lessons learned and implementation best practicesSupport internal knowledge sharing and, as needed, assist with peer training or onboarding activitiesSuccess MeasuresOn-time and on-scope go-live executionAdoption of recommended clinical workflowsReduction in implementation-related escalationsAccurate and complete implementation documentationPositive internal project delivery metrics and stakeholder feedbackRequired Qualifications5–8 years of experience in healthcare IT, EHR implementation, or clinical applications consultingStrong understanding of clinical workflows within hospital, ambulatory, or rural healthcare settingsProven ability to manage multiple client implementations simultaneouslyExperience delivering end-user training to clinical staff and providersExcellent communication, facilitation, and client-facing skillsAbility to travel up to 50% as required for onsite implementations and go-livesPreferred QualificationsExperience implementing EHR solutions in rural or critical access hospital environmentsFamiliarity with third-party healthcare systems (LIS, PACS, coding/encoder tools)Background working cross-functionally with Product, Support, and Customer Success teamsHOW WE INVEST IN YOU...Competitive and comprehensive benefits: Coverage options to support the whole person, including full medical, dental, vision, and life insuranceGenerous employer sponsored subsidy towards employee's medical insurance premiumsAzalea Health covers 100% of the premiums for Life AD&D and Long-Term Disability for all eligible full-time employeesBalance and flexibility: Simple Paid Time Off (PTO) options. You earn your time, use it as you choose.Economic opportunity: Competitive total rewards package that offers competitive pay and advancement opportunitiesAzalea Health's EEO Statement Azalea Health is an Equal Opportunity Employer committed to creating a diverse and inclusive workforce where our employees excel based on merit, qualifications, knowledge, ability, and job performance. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and any other characteristics protected by federal, state, and local laws that make our employees unique.