Applications Specialist

Applications SpecialistTaceana Zelaya2026-10-07T09:00:41-05:00

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Applications Specialist

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Applications Specialist

Drive Innovation. Solve Real Problems. Make an Impact.

Elliott Tool Technologies is looking for an Applications Specialist who can provide Tier II product and application training and support for our external and internal customers. If you enjoy solving customer challenges, and ready to grow, you're the candidate we want.

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Why Choose Elliott?

• Growth & Stability: A profitable company with a 135-year-old heritage and a 9-year average employee tenure. We aren't going anywhere.
• Development: Comprehensive training and hands-on mentorship. We have a track record of developing our people from the ground up, with real opportunities to grow your skills and career.
• Our Culture: Our values define our culture and guide our actions. We engage with customers and teammates to fully understand their needs. We rally our resources to deliver "count on us" service. We perform with excellence, continuously improving our processes and systems. We are driven to achieve our goals, even when the path is challenging or unclear.

As an Applications Specialist, you'll be:

• Providing product, application, and technical support to solve customer challenges at a profit.
• Traveling up to 25% to customer sites to commission new equipment, train customers, or provide field warranty support.
• Managing "Voice Of Customer" cases and leading continuous improvement efforts with other team members to resolve customer challenges.
• Partnering with Sales team members to recruit and manage beta test sites.
• Collaborating with our Marketing and Engineering team members to develop and trial new products at beta test sites.
• Facilitating product and application training for Elliott team members and customers, and developing new content as needed.

What's a typical day like?

Your day begins at Elliott Tool Technologies, where you are the go-to specialist for Tube Tools. A co-worker needs help preparing a quote for a major US fabricator with specific questions about their condenser expanders.

You connect with a Lean Manufacturing Engineer, who shares the challenges his team faces with their current expanders, which require custom modifications and often malfunction. Drawing on your expertise, you recommend Elliott's 24 Series Condenser Expanders, highlighting features like the nylon pilot, 5 rolls, and thin wall collar for superior performance.

The US fabricator's team tests the 24 Series Expanders on-site, expanding approximately 1,300 tube ends over two days. The team is impressed with the quality rolled joints, decreased labor time, and ease of use. Following the successful test, they place a sizeable order and schedule a training session with you.

You then organize the training at the customer's location and review materials for an upcoming session for new Elliott team members. After confirming the materials will be ready on time, you set up the practical component of the training program at Elliott Tool's Solution Center.

The next morning, in the Sales Team meeting, the Area Sales Manager updates you on a significant referral from the customer you assisted. A follow-up qualification call with a decision-maker is scheduled, and you are invited to provide technical support due to your expertise with tube tool solutions.

Every day you will be doing work that really matters. You will be helping customers solve their product and application challenges. You will have an opportunity to do your best work and make a real impact.

What We're Looking For:

Do You Have What It Takes?

• Goal-Oriented: You excel at setting, tracking, and achieving consistent results.
• Reliable and Ambitious: Self-motivated and diligent, you deliver on promises and relentlessly pursue growth.
• Team Player: Confidence and humility are in your nature, and self-promotion isn't your style.
• Eager Learner: Open to learning and improvement, you're ready to absorb and apply new techniques to elevate your performance.
• Mechanically Inclined: Beyond learning, you possess a natural ability to understand how mechanical systems work.
• Locally Based: You reside within a sustainable commute of Dayton, OH.
• Willing to Travel: Comfortable with up to 25% travel, some international, to commission new equipment, train customers, or provide field warranty support.

If you're ready to be part of our growth journey, we'd love to hear from you.

Please reach out via LinkedIn or by emailing your resume with contact information to careers@elliott-tool.com. We'd love to connect with you.

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Thank you for your interest in Elliott Tool Technologies. Our HR department will get back to you shortly. If you have any questions, please contact careers@elliott-tool.com.

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