Applications Engineer - USA

Applications EngineerAGV Technology Options & Advanced Material Movement SolutionsCharlotte North Carolina | North America | Extensive TravelHelp Shape the Future of Material MovementAt MasterMover Inc. we are transforming how manufacturers logistics operations and industrial facilities move materials through innovative AGV technology advanced material movement solutions and specialist technology platforms. Based in Charlotte NC our North American business focuses on helping customers improve safety productivity and operational efficiency through smarter material movement.As our business continues to expand were looking for an experienced Applications Engineer to become one of our leading technical specialists helping customers evaluate experience and successfully adopt our growing portfolio of technologies.This is not a desk-based engineering role.This is a highly visible customer-facing position where youll spend time in factories warehouses and distribution facilities working directly with customers demonstrating technology validating applications and supporting successful implementation.If you enjoy solving real-world problems working with innovative technology and seeing first-hand how your work helps customers improve their operations wed love to hear from you. What Youll Be Working WithYoull support customer evaluations demonstrations and implementation activities acrossAGV solutionsTechnology OptionsMulti-Link applicationsAdvanced material movement technologiesEmerging automation solutionsFuture product introductionsThis role offers the opportunity to become one of MasterMovers leading field application specialists helping customers solve complex material movement challenges with some of the industrys most innovative technologies. What Youll DoCustomer Evaluations & Application ValidationConduct customer site evaluations and operational assessments.Understand material movement challenges and application requirements.Assess the suitability of MasterMover technologies for customer operations.Identify operational considerations constraints and implementation requirements.Produce clear decision-ready application assessments.Demonstrations & Proof of Concept ActivitiesPlan prepare and deliver engaging customer demonstrations.Conduct AGV and Technology Options trials in real operating environments.Demonstrate the value of automation safety and productivity improvements.Gather customer feedback and performance observations.Document outcomes and recommended next steps.Implementation & Adoption SupportSupport commissioning and route validation activities.Assist with site acceptance and customer handover.Deliver operator familiarisation and product training.Help customers successfully adopt new technologies within their operations.Act as a trusted technical resource throughout the customer journey.Product & Technology ExpertiseDevelop deep expertise across AGVs Technology Options and advanced material movement solutions.Support new product launches and introduction activities.Provide valuable customer and market feedback to internal teams.Contribute to the continuous improvement of products training and best practices. What Were Looking ForEssentialPractical AGV experience.Experience supporting automation robotics intralogistics or material handling applications.Customer-facing technical experience.Strong communication and presentation skills.Mechanical and technical problem-solving capability.Ability to work independently in customer environments.Willingness to travel extensively throughout North America.A passion for technology and customer success.Highly DesirableAGV or AMR deployment experience.Equipment demonstration or proof-of-concept experience.Industrial automation experience.Manufacturing warehousing or logistics experience.Experience training customers or end users.Experience supporting technology adoption programmes. Why Join MasterMoverWork With Industry-Leading TechnologyFrom AGVs and Multi-Link applications to future Technology Options and advanced material movement solutions youll be at the forefront of innovation in industrial material handling.Make a Visible ImpactYoull be the person helping customers experience technology in real-world environments and demonstrating how automation can transform their operations.Continuous DevelopmentAs our product portfolio continues to evolve youll develop expertise across AGVs automation advanced vehicle technologies and emerging product platforms.Travel Across North AmericaWork directly with leading manufacturers logistics providers and industrial businesses throughout the region.Be Part of a Growing BusinessJoin a company investing in innovation customer success and the future of material movement across North America. The business operates from Charlotte NC and continues to expand its technology capabilities and customer reach. Why This Role Is DifferentThis is not a traditional sales engineering position.Sales owns the commercial opportunity. Product and Engineering teams own detailed solution design and technical approval.Your role is toEvaluate applicationsDemonstrate technologyValidate product and technology fitSupport customer implementationDeliver operator trainingDrive successful customer adoptionYou will be the person who helps customers experience whats possible and build confidence in the technology. What Success Looks LikeYoull be successful when you consistently deliverDecision-ready application assessmentsSafe and conclusive demonstrationsSuccessful implementation and site acceptanceCustomers ready to operate and adopt the technology successfullyClear technical coordination communication and escalation Ready to Help Customers Experience the Future of Material MovementJoin MasterMover Inc. as our Applications Engineer and help customers move from interest in automation to confident successful adoption of AGV Technology Options and advanced material movement solutions.