Applications Engineer III - Windows Server Admin, IIS Certs, Networking, Powershell) - 100% Remote

Working alongside our customers and development teams, this role actively participates throughout the software development lifecycle, including requirements analysis, solution design, prototyping, development, testing, and the implementation and support of technology products and solutions. The Applications Engineer III operates under general supervision within our Enterprise Integration Operations Team and is responsible for customizing and optimizing existing software applications to meet unique business needs and solve complex technical challenges.

Title: Applications Engineer III

Technical Experience: Windows Server Admin, IIS Certs, Networking, Powershell
Location: 100% Remote
Shift: 8am - 5pm depending on time zone

Description & Requirements:

We deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you’ll join us. We can’t do it without you.

The Applications Engineer III operates under general supervision within our Enterprise Integration Operations Team and is responsible for customizing and optimizing existing software applications to meet unique business needs and solve complex technical challenges. Working alongside our customers and development teams, this role actively participates throughout the software development lifecycle, including requirements analysis, solution design, prototyping, development, testing, and the implementation and support of technology products and solutions.

What are the working hours will be 8am-5pm dependent on time zone. This position will be fully remote.

What you’ll be responsible for:

• Reviews and approves operational quality of system equipment to ensure operational quality and performance of software.
• Performs remote customer work including design, installations, repairs, testing, and/or maintenance on technical products.
• Instructs customers in the operation and maintenance of the system and software.
• Troubleshoots issues and will often work across product and organizational lines to achieve optimal resolution.
• Serves as liaison between the company and customers.
• Conveys customer feedback to technical design and engineering staff.
• May provide ongoing application, network and security support including servers, firewalls, routers, active directories, etc.
• May perform other duties as assigned.

What you’ll need to have:

• Minimum of five years of experience as a Window Server Administrator.
• Experience with IIS Certificates.
• Basic Networking Experience.

What it would be nice to have:

• Proficient with PowerShell
• Project Management Experience

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