What You'll Do
- Serve as the primary technical point of contact in Europe, responding promptly to customer and distributor needs.
- Provide pre-sales technical support to distributors, customers, and sales colleagues, including application guidance and input related to product pricing and delivery.
- Analyze customers' technical requirements, recommend appropriate products, and present proposals during design reviews for non-standard features or solutions.
- Support product installation and startup, and develop clear installation and test procedures that promote correct operation.
- Troubleshoot product-performance issues, identify root causes, and recommend repair or replacement when appropriate.
- Advise customers on product applications, upgrades, and modifications that can improve utilization and efficiency.
- Deliver on-site and in-house product training for sales teams, distributors, and customers.
- Build demonstration equipment for trade shows, customer training, and technical projects to showcase product features and capabilities.
- Attend trade shows and provide technical discussions, presentations, and product demonstrations.
- Identify market trends and customer needs, contribute to competitive analysis, and help inform future product development.
What You'll Bring
- Bachelor's degree in Engineering, or an equivalent combination of education and experience.
- Three to five years of relevant technical experience.
- Ability to work independently, follow established practices, and carry assignments through to completion.
- Ability to perform effectively under pressure, meet deadlines, and maintain a positive, customer-focused approach.
- Excellent verbal and written communication skills, with the ability to communicate effectively with internal and external customers.
- Proficiency with Microsoft Office, including Word, Excel, and Outlook.
- Fluency in English; proficiency in a second language is an advantage.
- Ability to travel within the EMEA region, with occasional travel to the United States.
Why Join Analogic?
At Analogic, engineers are builders, problem-solvers, innovators, and teammates. You will have the opportunity to apply your expertise to real customer challenges, collaborate across disciplines, and contribute to motion-control solutions used in demanding, high-precision applications.
Working Conditions
- Ability to safely and successfully perform the essential functions of the position and meet applicable productivity standards, with reasonable accommodation where required by law.
- Regular and punctual attendance is required.
- Ability to communicate clearly by telephone and in person.
- The role includes prolonged sitting and extensive computer and keyboard use.
- The position also requires mobility and may involve extended periods of standing, bending, and walking.