Highlights
This role serves as a subject matter expert on application functionality, workflows, and operational processes while providing leadership and guidance to the application support team in collaboration with the application leader. The ideal candidate will have strong Epic application experience, healthcare or health IT knowledge, and hands-on experience throughout the application implementation lifecycle, from design and development through go-live, optimization, and ongoing support.
Numbers & Facts
| Location | Johnson City, NY (Remote) |
| Industry | Computer/IT Services |
| Company Size | 1 to 9 employees |
| Year Founded | 2016 |
| Website | https://www.shglobalsolutions.com |
Description
Direct Placement/Full Time
100% remote
Application Analyst III – Team Lead
Job Summary
The Application Analyst III – Team Lead is a senior-level application analyst responsible for supporting one or more healthcare applications or systems. This role serves as a subject matter expert on application functionality, workflows, and operational processes while providing leadership and guidance to the application support team in collaboration with the application leader.
The ideal candidate will have strong Epic application experience, healthcare or health IT knowledge, and hands-on experience throughout the application implementation lifecycle, from design and development through go-live, optimization, and ongoing support.
Required Qualifications
- Minimum of 5 years of experience as an Epic Certified Analyst.
- Minimum of 4 years of experience in healthcare operations, clinical services, patient care, healthcare administration, revenue cycle, information technology, or health information technology.
- Current Epic certification(s).
- Experience across all phases of the application implementation lifecycle, including:
- Application design and development
- Workflow analysis and application build
- Implementation and deployment
- Application optimization
- Go-live support
- Post-go-live support and issue resolution
- Strong understanding of application workflows, functionality, and end-user support.
- Ability to provide technical and functional guidance to application team members.
Preferred Qualifications
- Previous experience in an Epic application leadership or team lead capacity.
- Experience supporting healthcare information systems and clinical or administrative workflows.
- Project Management Institute (PMI) certification or an equivalent project management certification.
Education
Required:
- High school diploma or equivalent.
Preferred:
- Bachelor's degree in Information Technology, Healthcare, Clinical Sciences, or a related field.
About Company
SH Global Solutions is a certified Service Disabled Veteran Owned Small Business (SDVOSB) headquartered in Maryland. Established in 2016 to modernize commercial and government technology to mitigate cybersecurity threats and to secure data centers from increasingly more frequent cyber attacks, we specialize in providing Information Technology (IT) solutions and services to government and commercial organizations. Our core areas of core expertise are focused in:
● Datacenter consolidation/optimization - this includes designing, procuring, and installing turnkey secure, modern infrastructure solutions including scalable and modular systems
● Professional program and project management services for large and complex projects
● In-building wireless solutions to enable 5G technology and connect to the growing Internet of Things (IoT)
Our team is comprised of highly skilled and dedicated professionals, uniquely qualified in cutting-edge technology, and engineering, and in the rapid deployment and implementation of new technologies. Our CEO is a retired United States Air Force Colonel and entrepreneur with over 25 years supporting the DOD, US Government agencies, and NATO worldwide.