Application Systems Analyst / Programmer
Location: Hartford, CT (Hybrid)
Duration: 12 Months
Scope of Work:
Seeking for a Senior level BI/Tableau Administrator. The candidate will be responsible for platform administration, incident management, troubleshooting, user support, monitoring, and ensuring the reliability of business-critical reporting and analytics services.
Specific Services Required:
- Administer Tableau Cloud sites, projects, users, groups, permissions, and security.
- Monitor platform health, extract refreshes, subscriptions, and scheduled jobs.
- Troubleshoot Tableau performance, connectivity, and reporting issues.
- Support report developers, analysts, and business users.
- Deploy and promote reports to different environments.
- Support and troubleshoot Azure SQL Database environments used for enterprise reporting.
- Investigate reporting data issues and perform data validation activities.
- Monitor database connectivity, query performance, and data refresh processes.
- Assist with SQL/SOQL troubleshooting and performance optimization.
- Monitor and support Azure Data Factory pipelines that load Salesforce and other source-system data into Azure SQL Database.
- Troubleshoot data load failures and data quality issues.
- Assist in identifying root causes of integration and reporting issues.
- Collaborate with development and integration teams during incident resolution and deployments.
- Support MuleSoft Runtime Fabric (RTF) environments and integrations impacting reporting platforms.
Required Skills and Experience:
- 5+ years of experience with Tableau Cloud administration and support.
- Experience with Salesforce objects, fields, relationships, and best practices.
- Experience with dashboards and supporting enterprise reporting and analytics platforms.
- Strong SQL skills and experience with Azure SQL Database or similar relational databases.
- Experience with user management including setup, deactivation, roles, profiles, permission sets, and sharing rules.
- Critical thinking and problem-solving skills.
- Pro-active, organized, and self-directed.
- Strong abstract thinking and problem-solving skills.
- Excellent verbal and written communication skills.
- Experience working on all phases of SDLC and creating/maintaining technical documentation.
- Ability to work with the Salesforce Architect to establish best practices.
- Provide guidance and training to team members.
Additional Preferred Qualifications:
- Experience with Azure Data Factory (ADF).
- Experience with MuleSoft Runtime Fabric (RTF) or MuleSoft integrations.
- Experience working with Salesforce data and reporting environments.
- Microsoft Azure experience.