Application Support Specialist (Major 3D Software - USA, Japan, Mexico & Portugual Trade

Application Support Specialist -Remote, prefer candidate lives in Michigan area

Major Software Company supporting key Automotive, Aerospace, Defense, and Electronics OEMs and suppliers. We are seeking a highly motivated, results-driven individual with 4+ years of 3D-related software experience. Entry level candidates welcom to reply, compensation will reflect experience accordingly. Familiarity with the 3D interoperability industry is especially advantageous.

Candidate shall possess the ability to learn difficult products and strategies quickly while communicating effectively with clientele.

Key Responsibilities:

Install, support, and troubleshoot PLM/CAD related software solutions
Support pre and post sales activities
Document and report software requirements and issues to development team
Conduct technical sales presentations
Keep up to date on technical developments
Host on-line and face-to-face software demonstrations
Host end-user technical training
Product support (Hotline, QA / Testing, & Delivery)
Product documentation (Use case scenarios, Installation & Help docs)
Software installation (Windows / Windows Server applications)
Assist with efforts for the publication of training materials, including documentation and sample use cases
Required Skills:

4-year college degree pertaining to Aerospace, Automotive, Defense, or Engineering industries
Excellent verbal and written communication skills
Knowledge of at least one major CAD system including CATIA V5/V6, Creo Parametric, Inventor, NX or SOLIDWORKS
Comfortable in client facing situations
Ability to obtain a good understanding of the sales process
Possess the capacity to create results through inspiration
Have a keen interest in technologies, i.e. cloud solutions, AR/VR, AI
Great investigative & problem-solving ability
Capability & eagerness to learn quickly
Self-motivated and prepared to make a difference
Ability to work in a dynamic environment
Basic administration knowledge of Windows 11 and Windows Server
General knowledge of Microsoft Office applications
Preferred/Bonus Skills:

Knowledge in Model-Base Definition / Model-Based Enterprise (MBD/MBE)
Knowledge or experience with PLM / PDM systems
Programming / Scripting knowledge
Knowledge in point-cloud/scanning and related software
Bilingual English and Spanish, Japanese or Portuguese Languages a huge plus

Please email your resume via word document to: jobs@dsajobs.net and list in the email subject: Remote IT position-3940ET.