| Location | St. Paul, MN |
| Salary | $18.15–$21.26 Per Hour |
Logo
Job Details
Working Title: Application Support Representative
Job Class: Student Worker Para Professional
Agency: Minnesota IT Services
The work youll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Join the 2,800+ professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives. This position will be part of the Enterprise Services team, which delivers a full suite of services to state agencies, boards, councils, and commissions, and many central services to local government partners.
Job Summary
As a Student Worker Para Professional you will support MNIT's SPGI (Strategic Portfolio Government & Intelligence) team to support applications used to manage project and portfolio initiatives across the enterprise. Responsibilities would include helping the SPGI Team monitor incoming support tickets and assist in the resolution of level 1 support requests. These activities support IT project managers, resource managers, and leadership team members working on high-visibility IT project portfolios within MNIT. This could include working with staff on SharePoint updates, application training development efforts, newsletters, and other SPGI Team administrative responsibilities. Other responsibilities may include helping to keep project schedules updated, preparing presentation materials for project-related meetings, recording meeting minutes, etc. You will learn how a large, multi-faceted IT organization operates and understand some of the different roles within MNIT.
This position requires an employee to work onsite at 600 Robert Street, St. Paul, Minnesota at least 50% of the time, with limited telework available. Telework eligibility depends on residence:
This position is temporary and it is anticipated to last 10/21/2027.
Qualifications
Minimum Qualifications
To qualify, candidates must clearly show all of the following qualifications in their resume. Resume tips available here:
Student Worker Eligibility Requirements:
To be eligible for a student worker position, you must be enrolled in a post-secondary or graduate educational program or plan to enroll within three (3) months of appointment.
Students may remain eligible for employment while taking the summer or one semester/quarter off, provided the break does not exceed one semester/quarter per year. Enrollment below the minimum credit or class requirements outlined below will be considered a semester/quarter off.
Educational Verification is required prior to appointment.
Additional Experience Requirements:
Strongly Preferred Qualifications
Preferred Qualifications
Additional Requirements
It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:
Minnesota IT Services does not participate in the federal E-Verify program. Minnesota IT Services is unable to sponsor applicants for work visas, including F-1 STEM OPT extensions, and cannot complete Form I-9 or any other documentation requiring employer participation in E-Verify. All applicants must be legally authorized to work in the United States at the time of application.
Application Details
How to Apply
Select "Apply for Job" at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.
Contact
If you have questions about this position, contact Human Resources at workwithmnit@state.mn.us
Veterans
To be considered for any Veterans Status, you MUST indicate this on your application.
RECENTLY SEPARATED VETERANS (RSV): Effective July 1, 2009, legislation provides that the top five RSV applicants who apply and meet the qualifications for a vacancy shall be granted an interview. You must:
Meet all Minimum Qualifications identified in this posting.
Meet all of the RSV criteria.
Submit a copy of your DD-214 form by the closing date to: workwithmnit@state.mn.us
About Minnesota IT Services
Minnesota IT Services is the information technology agency for the State of Minnesota. MNIT partners with agencies, boards, councils, and commissions to deliver secure, reliable technology solutions as we set IT strategy, direction, policies, and standards statewide. Work for MNIT and be part of a nation-leading IT organization that helps to create an innovative government that works for everyone. Our culture promotes collaboration, demands agility, and encourages us to embrace change. Be a part of something bigger than yourself, something to be inspired by; come to work for MNIT.
Working together to improve the state we love.
What do Minnesotas State employees have in common?
Benefits
As an employee, youll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.
Your benefits may include:
Paid vacation and sick leave
12 paid holidays each year
Low-cost medical, dental, vision, and prescription drug plans
Fertility care, including IVF
Diabetes care
Dental and orthodontic care for adults and children
6 weeks paid leave for parents of newborn or newly adopted children
Pension plan that provides income when you retire (after working at least three years)
Employer paid life insurance to provide support for your family in the event of death
Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
Tax-free expense accounts for health, dental, and dependent care
Resources that provide support and promote physical, emotional, social, and financial well-being
Support to help you reach your career goals:
Training, classes, and professional development
Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)
Employee Assistance Program (EAP) for work/life support:
Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
EQUAL OPPORTUNITY EMPLOYERS
Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.
APPLICANTS WITH DISABILITIES
Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.