Structural Design Analyst CNH Industrial
Wichita, KS30+ days ago
Highlights
Application Support Analyst - United States - 195391 - Koch. Join our Talent Community.
Numbers & Facts
| Location | Wichita, KS |
Description
Application Support Analyst - United States - 195391 - Koch
Skip to content
Koch Home Page
Search jobs
Login
Candidate Profile
Employee Login
Login
Candidate Profile
Employee Login
Home
Search Jobs
Life at Koch
Companies
Career Opportunities
How We Hire
Early Careers
Recruiting Events
Candidate Portal
Join our Talent Community
Employee Login
Learn More About Koch
Latest Koch News
English - US
Deutsch
English - US
Español - ES
Français - France
Polski
-
< Back to Search Results
Application Support Analyst
Location(s)
Wichita, Kansas
Company
Flint Hills Resources
Career Field
Information Systems & Technology
Job Number
195391
Apply now
Share
- X
Your Job
If you are a problem-solver who thrives on challenges and is passionate about being part of a dedicated support team, join Flint Hills Resources as an Application Support Analyst. This role is pivotal in maintaining the seamless operation of technologies that are key to FHR''s success. As a passionate member of our support team, you will have the opportunity to make a significant impact by contributing to the continuous transformation of our support services and ensuring the success of our technological initiatives.
FHR believes in investing in our employees'' professional growth and development. We are committed to providing a supportive and nurturing environment where you can thrive and advance in your career. FHR offers exciting pathways for rapid advancement into technical and functional leadership roles, empowering you to lead and inspire others as you progress in your career journey.
This role is based in Wichita, Kansas, with developmental opportunities and the possibility of occasional travel (5 to 10%) to our sites in Rosemount, Minnesota, and Corpus Christi, Texas.
What You Will Do
- Proactively identify, troubleshoot, and resolve complex technical issues, becoming a trusted ally to our customers and a problem-solver who thrives on challenges
- Be the escalation point to other analysts on the team to troubleshoot complex issues or brainstorm ideas to resolve complex issues
- Engage in collaborative discussions across FHR IT teams, leveraging your critical thinking and technical expertise, to drive permanent solutions and continuous improvement to monitoring, alerts and logging, aiming for issue prevention where feasible or proactive detection for faster resolution
- Be connected to expected SLAs, responding and resolving critical issues on time, and working with IT teams to ensure monitoring and alerting is in place to detect and alert anomalies that can impact business SLAs
- Leverage, improve and support AI agents and workflows to analyze and solve complex business challenges, maintain and refine troubleshooting and user-facing knowledge bases, and improve support experience.
- Continuously seek ways to improve customer experience, work execution efficiency and application and data reliability, applying forward-thinking service improvements
- Be part of the team's on-call rotation (2 weekdays every 2 weeks, 1 weekend every 6 weeks)
Who You Are (Basic Qualifications)
- Experience troubleshooting applications with complex integrations (event-based, APIs)
- Experience in SQL and basic coding capabilities (PowerShell, Python or similar)
- Experience in or an interest in leveraging emerging AI technologies or building AI agents or workflows that automate and improve processes
- Experience partnering effectively with IT and non-IT stakeholders with the ability to articulate business impact
- This role is not eligible for visa sponsorship
What Will Put You Ahead
- Experience with Cypher queries, including the ability to read/change queries to navigate data errors, and/or read and understand Graph database models
- Experience with AWS Technologies (Lambda, S3, Cloudwatch)
- Experience with scheduling and monitoring tools (Grafana, Automic, LogicMonitor, or others), and knowledge of effective alerting practices
- Familiarity using GitHub with the ability to navigate code repositories and find/understand feature files
- Familiarity with data integration tools such as Denodo, Alteryx, Matillion
At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate''s knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Hiring Philosophy
All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here.
Who We Are
As a Koch company, Flint Hills Resources is an industry-leading refining company making the oil and transportation products that keep the world moving. We make a large supply of fuel for gas stations and airports in addition to transporting crude oil, natural gas liquids and refined products through 4,000+ miles of pipeline - delivering energy to farmers, manufacturers and families. Our team champions innovation and excellence to help power modern life.
At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Our Benefits
Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.
Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.
Equal Opportunities
Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí, or tu).
#LI-RR1
Apply now
Share
- X
Similar jobs
- Flint Hills Resources
Share
- X
Product Support Analyst
Location:
Wichita, Kansas
Job Number:
195041
- Koch
Share
- X
Technical Support Specialist
Location:
Bengaluru, Karnataka
Job Number:
193548
- Molex
Share
- X
190979 Business Development Engineer -RF/Microwave (m/f/d)
Location:
- Bavaria | Walldorf, Baden-Württemberg
Job Number:
190979
- Koch Engineered Solutions
Share
- X
Summer 2027 - Application Support Analyst Intern
Location:
Wichita, Kansas
Job Number:
191949
- Georgia-Pacific
Share
- X
Technical Service Representative
Location:
Madera, California
Job Number:
195035
View all
Koch
Search Jobs Life at Koch How We Hire Early Careers Recruiting Events
2026 Koch IP Holdings, LLC. All Rights Reserved
Privacy Policy Terms of Use Legal Notices Discrimination & Harrassment Policy Code Of Conduct Whistleblowing California Supply Vendors Cookies Settings Help
Privacy Preference Center
Privacy Preference Center
Your Privacy
Your Privacy
When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalised web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.
More information
- Strictly Necessary Cookies
Strictly Necessary Cookies
Always Active
Strictly Necessary Cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
Cookie Details
- Performance Cookies
Performance Cookies
Performance Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
Cookie Details
- Functional Cookies
Functional Cookies
Functional Cookies
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
Cookie Details
- Targeting Cookies
Targeting Cookies
Targeting Cookies
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
Cookie Details
- Social Media Cookies
Social Media Cookies
Social Media Cookies
These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.
Cookie Details
Back Button
Advertising Cookies
Filter Button
Consent Leg.Interest
Select All Vendors
Select All Vendors
Select All Hosts
Select All
Clear Filters
Information storage and access
Apply
Confirm My Choices Reject All Allow All