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Application Support Analyst

Mitchell Martin

  • New York, NY
  • 1 day ago
  • $145,000–$150,000 Per Year

Highlights

By applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. Provide technical support for payment platforms, including cross-border and domestic payment schemes.
Mitchell Martin

Numbers & Facts

LocationNew York, NY
IndustryStaffing/Employment Agencies
Salary$145,000–$150,000 Per Year
Company Size100 to 499 employees
Year Founded1984
Websitehttps://www.mitchellmartin.com

Description

Title: Application Support Analyst

Location: New York, NY
Employment Type: Full Time

Compensation:
Pay Range:$150,000 Per Year

Job Summary:
This full-time position is based in New York, NY, providing technical support for payment and transaction processing platforms. 
The role involves troubleshooting, incident management, and collaboration with various teams to maintain system functionality. 
Familiarity with database management and scripting technologies is essential.

Key Responsibilities
Provide technical support for payment platforms, including cross-border and domestic payment schemes.
Manage incidents and change requests following industry standards to ensure reliable processing.
Collaborate with technology teams and stakeholders to communicate system issues and changes.
Coordinate with external partners on system upgrades and incident resolution.
Support regulatory and compliance reporting requirements.

Qualifications
Bachelor's degree in a relevant field is desirable.
Solid experience with Windows and Linux/Unix OS, and strong database skills.
Experience in financial services or banking, particularly in payments or FX operations.
Understanding of payment messaging standards and schemes.
Proven ability to manage vendor relationships and system upgrades.

Core Technologies
Windows | Linux/Unix | SQL | Oracle | PowerShell | Python

Contact Authorization:
By applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. Message and data rates may apply for texts. Carriers are not liable for delayed or undelivered messages. You can access our privacy policy here https://www.mitchellmartin.com/privacy-policy  
 
Benefits:
Learn more about our benefits offerings here https://www.mitchellmartin.com/careers/benefits-perks  
 
Onboarding Expectations:
Learn more about our Onboarding Process here https://youtu.be/rjV_NFYjyY4  
 
EEO Statement:
Learn more about our EEO policy here https://www.mitchellmartin.com/eoe-statement  


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About Company

OUR FOCUS IS GROWTH

It’s not just about filling job openings.  It’s about enabling growth and inspiring success.  That’s what we do.

Mitchell Martin is one of the nation’s largest staffing companies, with offices throughout the US as well as in India and the Philippines.  We help drive success for both people and companies by helping them achieve positive growth.   We do this by building strong relationships and developing a deep understanding of the people we work with, in order to facilitate the best matches for both sides of the equation.    

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