Application Support Analyst

Job TitleJob Description Required Education: Bachelor's degree in information technology, Computer Science, or a related field Required Experience/Skills Minimum 4 years of relevant application support experience Strong troubleshooting and root cause analysis skills Knowledge of application implementation, configuration, testing, and deployments Experience with software releases, patches, and updates Excellent written and verbal communication skills Ability to explain technical issues to non-technical users Job Duties Provide application support and troubleshoot software issues Respond to user inquiries and resolve application-related problems Monitor application performance and identify issue trends Assist with application implementation, configuration, testing, and deployments Perform root cause analysis and support production issue resolution Maintain application support documentation and collaborate with team members**Only those lawfully authorized to work in the designated country associated with the position will be considered.****Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**

Job TitleJob Description Required Education: Bachelor's degree in information technology, Computer Science, or a related field Required Experience/Skills Minimum 4 years of relevant application support experience Strong troubleshooting and root cause analysis skills Knowledge of application implementation, configuration, testing, and deployments Experience with software releases, patches, and updates Excellent written and verbal communication skills Ability to explain technical issues to non-technical users Job Duties Provide application support and troubleshoot software issues Respond to user inquiries and resolve application-related problems Monitor application performance and identify issue trends Assist with application implementation, configuration, testing, and deployments Perform root cause analysis and support production issue resolution Maintain application support documentation and collaborate with team members**Only those lawfully authorized to work in the designated country associated with the position will be considered.****Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**