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Application Support Analyst: 25-06776

Akraya Inc.

Yonkers, NY

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JOB DETAILS
SALARY
$100–$105 Per Hour
SKILLS
Analysis Skills, Business Analysis, Communication Skills, Customer Support/Service, Customer/Client Research, Database Design, Documentation, Identify Issues, Leadership, Needs Assessment, Problem Solving Skills, Reporting Skills, Software Administration, Software Installation, Software Testing, Software Upgrades, Support Documentation, Systems Administration/Management, Technical Recruiting, Testing
LOCATION
Yonkers, NY
POSTED
30+ days ago
Primary Skills: Implementation (Expert), Troubleshooting (Advanced), Testing (Intermediate), Documentation (Intermediate), Customer Support (Expert)
Contract Type: W2 Only  
Duration: 4 Months 
Location: Yonkers, NY - 10701 (Onsite)
Pay Range: $100 - $105 per hour on W2

Job Summary:
As an Application Support Analyst, you will be responsible for installing new applications and upgrading existing ones, ensuring seamless go-live support, and providing continuous user support for various modules and functionalities. You will play a critical role in analyzing business needs, creating detailed system specifications, and conducting comprehensive tests to ensure the applications meet user requirements. Your expertise will also extend to resolving challenges, enhancing system efficiency, and facilitating the effective use of applications across the organization.

Key Responsibilities:
  • Install new applications, components, and execute system upgrades.
  • Analyze user requirements to assist with system enhancements and improvements.
  • Conduct application testing, document outcomes, and support 24x7 customer inquiries.
  • Design database queries and generate reports to meet business needs.
  • Serve as a liaison between the users, internal teams, and vendors for issue resolution and system modifications.
Must Have Skills:
  • Proficiency in application implementation and support.
  • Strong analytical and troubleshooting abilities.
  • Effective communication and documentation skills.
Industry Experience:
Prior experience in a related clinical or business domain is preferred

ABOUT AKRAYA
Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)!
 
Industry Leaders in IT Staffing
As staffing solutions providers for Fortune 100 companies, Akraya's industry recognitions solidify our leadership position in the IT staffing space.  We don't just connect you with great jobs, we connect you with a workplace that inspires!
 
Join Akraya Today!
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About the Company

A

Akraya Inc.