| Location | Plano, TX |
Role: Engineer
Required Skills: Release Management
Experience: 3 - 10 Years
Function: TECHNOLOGY
Apply By: 2026-12-12
Application Release Support / Management/Prometheus
Must Have Technical/Functional Skills
Desired Skills
Experience implementing SRE frameworks (SLIs, SLOs, error budgets)
Familiarity with:
Kubernetes / containerized platforms
Infrastructure as Code (Terraform, Ansible)
Exposure to:
AI-driven operational monitoring or security tooling
Large-scale platform modernization or migration programs
Middleware certifications (MuleSoft or equivalent)
Experience in regulated environments (e.g., financial services)
Required Skills
Strong experience in Site Reliability Engineering / Production Engineering
Hands-on expertise with:
MuleSoft, TIBCO, or similar middleware platforms
Large-scale distributed systems and runtime management
Deep understanding of:
System reliability, scalability, and high availability design
Incident management, root cause analysis, and problem management
Experience with:
Observability tools (e.g., Dynatrace, Splunk, Prometheus, Grafana)
CI/CD pipelines (Jenkins, Git, Ansible)
Strong scripting/automation skills:
Shell, Python, PowerShell
Experience managing Linux/Unix and Windows production environments
Knowledge of:
Microservices, API platforms, and cloud-based architectures
Understanding of:
Platform security, vulnerability remediation, and risk mitigation in production systems
Excellent troubleshooting skills in high-pressure, real-time environments
Roles & Responsibilities
We are seeking an experienced Site Reliability Engineer (SRE) Lead to drive platform reliability, observability, and operational excellence across the API Services ecosystem.
This role combines:
Production engineering and reliability leadership
Platform security and vulnerability remediation
Ownership of large-scale, distributed runtime environments
Key responsibilities include:
Leading reliability engineering for high-scale API platforms (40K+ runtimes)
Driving EOL remediation and platform stabilization efforts
Implementing SRE best practices:
SLIs / SLOs / error budgets
Incident management and postmortem culture
Enhancing observability, monitoring, and proactive fault detection
Building resilient platforms capable of handling AI-driven usage patterns and threat models
Supporting global production environments with on-call and escalation coverage
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.