Application Programmer III

Location:

Addison, TX

Salary Range:

Competitive

Introduction

As a software engineer, you will be working with some highly talented IVR developers delivering complex self-service solutions for the contact center using Genesys technologies. This role includes, but is not limited to, solution development using proven best practices, testing, and support of IVR applications in a Cloud environment. The person will need to ensure that the systems design and solutions are aligned to achieve the desired business outcomes, and that team practices coding/quality control practices that are aligned to achieve the desired technology outcomes.

Required Skills & Qualifications

• Significant experience through multiple software implementations and have developed both depth and breadth in IVR and Genesys technologies.
• Hands-on software development experience in IVR or full-stack programming.
• Previous experience with Speech-enabled IVR development using Genesys or Nuance Framework.
• Experience with Java/JavaScript & Eclipse SDK.
• CoPilot and Genesys tools.

Preferred Skills & Qualifications

• Familiarity in deploying contact center solutions in a private or public cloud environment.
• Experience in building/deploying applications on AWS or OpenShift platform.
• Prior work experience at client or in client's Industry.
• Applicants must be able to work directly for Artech on W2.

Day-to-Day Responsibilities

• Develop complex self-service solutions for contact centers using Genesys technologies.
• Ensure systems design and solutions align with desired business outcomes.
• Practice coding and quality control to achieve desired technology outcomes.

For immediate consideration please click APPLY to begin the screening process.