This customer-facing role serves as a key liaison between customers, engineering teams, and service organizations to ensure successful installation, operation, troubleshooting, and optimization of highly technical systems. A leading advanced technology organization is seeking an Application Engineer to provide technical support, applications expertise, customer training, and field engineering support for semiconductor inspection and metrology equipment.
Numbers & Facts
Location
Taylor, TX
Salary
$100,000–$125,000 Per Year
Description
Application Engineer Compensation: $100k to $125k
Position Summary
A leading advanced technology organization is seeking an Application Engineer to provide technical support, applications expertise, customer training, and field engineering support for semiconductor inspection and metrology equipment. This customer-facing role serves as a key liaison between customers, engineering teams, and service organizations to ensure successful installation, operation, troubleshooting, and optimization of highly technical systems.
The ideal candidate will have hands-on experience with semiconductor equipment, strong analytical and troubleshooting skills, and the ability to effectively communicate technical concepts to customers and internal stakeholders.
Key Responsibilities
Serve as the primary technical interface between customers and engineering teams to diagnose product issues and develop effective solutions.
Provide application support for semiconductor inspection and metrology systems.
Gather customer feedback and communicate enhancement requests to software and engineering teams.
Develop and deliver customer training programs, technical documentation, application notes, and best-practice materials.
Conduct product demonstrations, technical presentations, and customer evaluations.
Support sales activities by assisting with technical specifications, product requirements, and customer qualification processes.
Collaborate with Field Service Engineers to support equipment installations, upgrades, troubleshooting, and ongoing customer operations.
Build and maintain strong customer relationships through consistent communication and technical expertise.
Respond to customer service requests and provide technical support remotely and onsite.
Perform preventive maintenance, system inspections, and equipment performance evaluations.
Train customers on proper operation, maintenance, and best practices for supported systems.
Maintain accurate service documentation and communicate findings to internal teams.
Required Qualifications
Bachelor's degree from an accredited U.S. university in one of the following: