Application Engineer II

Resolve complex application compatibility issues on Windows VDI, including engineering applications (e.g., Matlab, Exceed, NX, and 3rd party simulation tools); serve as the escalation point for desktop-tier issues that affect engineering productivity. Work closely with the DT team on underlying infrastructure changes (AWS WorkSpaces or equivalent), networking, and cloud capacity; provide Windows desktop expertise while DT manages the cloud and network layers.

Job title:           Application Engineer II
Location:          Greenville South Carolina 29615
Duration:          12 months contract with possible extension or hire
Pay Rate:         $59 - $61 USD hourly on W2
 
Job Description:
Position Summary 
The Windows VDI Administrator is a dedicated systems specialist responsible for the administration, optimization, and user experience of Engineering Windows Virtual Desktop Infrastructure. The role is embedded within ADT to provide sustained, dedicated Windows desktop engineering expertise that supports and complements the DT team’s expertise. 
 
Key Responsibilities 
VDI Platform Administration 
Serve as the primary technical owner for the Windows Virtual Desktop environment; manage the platform at the image, session, and application delivery level; support ongoing migration and stabilization efforts post- PowerVDI transition. 

User Experience Optimization 
Systematically identify, track, and resolve top VDI pain points affecting engineering users; drive measurable improvement in perceived desktop responsiveness and application reliability. 

Image & Application Management 
Manage Windows VDI base image lifecycle including OS patching/rollback, application deployment, and standardization aligned with ADT's Software Store Standardization initiative. 

Data Migration & User Onboarding 
Support and lead ongoing user data migration efforts from legacy environments; manage user onboarding workflows and access provisioning for new and migrating VDI users. 

Application Compatibility & Troubleshooting 
Resolve complex application compatibility issues on Windows VDI, including engineering applications (e.g., Matlab, Exceed, NX, and 3rd party simulation tools); serve as the escalation point for desktop-tier issues that affect engineering productivity. 

Performance Monitoring & Capacity Management 
Monitor VDI session performance, resource consumption, and concurrency patterns; provide capacity data to inform provisioning decisions and cost benchmarking by engineer persona. 

Windows Deployment Standardization 
Support migration of Windows deployment processes toward more automated, standardized models, aligned with broader CI/CD goals. 

Security & Compliance 
Ensure Windows VDI environments meet cybersecurity standards; support vulnerability remediation workflows coordinated by ADT's security and compliance initiatives. 

Collaboration with DT 
Work closely with the DT team on underlying infrastructure changes (AWS WorkSpaces or equivalent), networking, and cloud capacity; provide Windows desktop expertise while DT manages the cloud and network layers.
TECHNICAL SKILLS
Must Have

• Deep expertise with Windows Server, Active Directory, Group Policy, and Windows application delivery
• Experience troubleshooting complex application compatibility and performance issues in a multi-user desktop environment
• Experience with enterprise VDI platforms (e.g., Citrix Virtual Apps and Desktops, VMware Horizon, AWS WorkSpaces, or equivalent)
• Proficiency with Windows image management, patching, and lifecycle tooling (SCCM/Intune or similar)
• Strong understanding of user profile management, roaming profiles, and folder redirection in virtual environments
• Windows Virtual Desktop Infrastructure administration experience in an enterprise environment

Nice To Have

• AWS WorkSpaces or cloud based VDI administration experience
• Experience in a dual protocol (Windows + Linux) mixed VDI environment
• Experience supporting engineering or scientific applications in a VDI environment
• Familiarity with software packaging, deployment automation, and Software Store/app delivery models
• Scripting skills (PowerShell) for administration and automation