Application Engineer

The Applications Engineer - Milling is responsible for delivering high-quality applications support and technical training to customers, distributors, and internal sales teams. • Design and deliver training programs for dealers, customers, and internal personnel focused on the safe and efficient operation of milling machines and related equipment.

Applications Engineer - Milling

Cullerton Group has a new opportunity for an Application Engineer in Huntersville, NC. The work will be done onsite and require up to 50% travel. This is a permanent job. Compensation is $90 - $120K/yr base salary (based on experience) + bonus and full benefits.

Position Overview

The Applications Engineer - Milling is responsible for delivering high-quality applications support and technical training to customers, distributors, and internal sales teams. This position plays a key role in machine demonstrations, process optimization, technical troubleshooting, and customer success initiatives.

Key Responsibilities

• Design and deliver training programs for dealers, customers, and internal personnel focused on the safe and efficient operation of milling machines and related equipment.

• Perform test cuts and evaluate machine performance, identifying opportunities to improve results and reduce process deficiencies.

• Conduct machining studies, production evaluations, test cuts, and machine demonstrations.

• Support pre-sale activities, including customer demonstrations, trade shows, and open house events. Responsibilities include equipment sourcing, setup, operation, and customer interaction.

• Work closely with sales personnel to provide timely applications engineering support and technical expertise.

• Evaluate RFQs and turnkey manufacturing solutions for technical feasibility and application requirements.

• Provide technical support to customers by phone and other communication channels, diagnose issues, and determine the most effective resolution path.

• Maintain demonstration facilities, machines, tooling, fixtures, and equipment in a professional and operational condition. Recommend upgrades and additions as needed.

• Create, maintain, and distribute technical application documentation for customers, dealers, and internal teams.

• Attend meetings, training sessions, seminars, and industry events to remain current on technologies, products, and industry developments.

• Perform additional duties and special projects as assigned by management.

Qualifications

To be successful in this role, candidates must be able to perform the essential functions of the position and demonstrate the knowledge, skills, and abilities listed below. Reasonable accommodations may be provided for qualified individuals with disabilities.

Core Competencies

• Strong written and verbal communication skills.

• Professional demeanor with the ability to remain effective under pressure.

• Excellent planning, organization, and time management abilities.

• Customer-focused mindset with a commitment to providing exceptional support.

• Collaborative team player who values diverse perspectives and contributes to a positive work environment.

• Commitment to workplace safety and proper equipment usage.

• Strong business acumen with an understanding of market conditions and competitive factors.

Education and Experience

• Bachelor's degree from an accredited four-year college or university.

• Three to five years of experience in high-speed milling, toolmaking, precision manufacturing, or a related field.

• Equivalent combinations of education and experience will also be considered.

Technical Skills

• Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint.

• Experience with CAM programming software such as Turbosoft+, Concepts NREC, Siemens NX, ProE, SolidWorks, Mastercam, Hypermill, EdgeCAM, or PowerMill.

• Advanced knowledge of Heidenhain and Siemens CNC controls.

• Experience with ERP systems such as Great Plains or similar business software is a plus.

Communication Skills

• Ability to read, analyze, and interpret technical procedures, processes, reports, and business documents.

• Ability to effectively communicate technical information to customers, employees, and management.

• Experience developing technical reports, documentation, and training materials.

Mathematical and Analytical Skills

• Ability to calculate percentages, discounts, ratios, volumes, and other standard manufacturing metrics.

• Strong problem-solving and troubleshooting capabilities with the ability to interpret complex technical information and apply sound judgment.

Physical Requirements

• Ability to occasionally lift and move up to 50 pounds.

• Frequent standing, walking, reaching, handling equipment, and performing hands-on technical activities.

• Ability to sit, climb, balance, stoop, kneel, crouch, crawl, and communicate effectively.

• Must possess close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Travel Requirements

• Up to 50% travel to customer and company locations throughout the United States and internationally.

• Occasional irregular work hours may be required to support customers, demonstrations, trade shows, and business needs.

Work Environment

• Manufacturing and demonstration center environment with moderate to loud noise levels.

• Occasional exposure to moving mechanical equipment, airborne particles, humidity, and other industrial conditions.

• Compliance with all safety procedures and equipment requirements is expected.