Location:
Chandler, AZ
Salary Range:
Competitive
Introduction
We are seeking a highly skilled professional to provide end-to-end support for production applications, ensuring their stability, reliability, and performance. The ideal candidate will have extensive experience in application architecture and production operations, with a strong focus on proactive monitoring and incident management.
Required Skills & Qualifications
- 7 years of experience in production operations. Availability for on-call support, including weekend rotations, on a round-robin basis.
- Strong experience in OpenShift containers, Kubernetes, and Apache Kafka.
- Hands-on experience with tools such as Red Hat Ansible Tower, JFROG Artifactory, GitHub, XLRelease or Harness, Cloudbees Jenkins, or GitHub Actions.
- Expertise in Unix systems. Experience with SaaS and cloud-based platforms like AWS and Azure.
- Proven experience in a production support or similar role, preferably in a CICD Platform environment.
Preferred Skills & Qualifications
- Strong understanding of CICD pipeline.
- Proficiency in scripting languages such as Python or Bash for automation.
- Experience with monitoring tools like Dynatrace and Splunk to maintain platform reliability.
- Must be comfortable to work on W2
Day-to-Day Responsibilities
- Conduct in-depth problem analysis of applications, troubleshoot system errors, and performance issues.
- Perform proactive application stability analysis to investigate performance concerns, system errors, and improvement opportunities.
- Collaborate with Engineering, Application Development, and Infrastructure teams to implement break fixes, code updates, configuration changes, and production enhancements.
- Handle application management, business continuity, server patching coordination, vulnerabilities remediation, and Splunk monitor setup.
- Lead production incident triaging calls and execute disaster recovery procedures and strategies.
- Respond to and resolve production tickets promptly to meet SLA requirements.
For immediate consideration please click APPLY to begin the screening process.