Appliance Technical Quality Rework Lead

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Appliance Technical Quality Rework Lead

By / August 18, 2026

• Location: Benton Harbor, Michigan
• Type: Contract
• Job #106084

Job Title: Appliance Technical Quality Rework Lead

Contract Duration: 3 months, possible extension

Location: Spanaway, WA

Work Arrangement: Onsite

Summary

Perform duties as a working lead supervisor to implement product quality enhancements in a warehouse environment. Occasional travel (out-of-town/overnight) required. Occasional Service Call ride along to go and see issues 'first hand' at the consumer installation accompanied by Factory Service personnel.

Education/Experience

• Associates degree in Engineering, Manufacturing, or related field and
• 5 + years Industrial/Automotive/Appliance Manufacturing Quality experience or
• 5 + years experience Appliance Service Technician

Typical Assignment

• Inspection and/or installation of appliance product upgrade/enhancement
• Environment is usually Domestic RDC (warehouse)
• Work may be performed with other Supplier contractors and/or local temp labor
• Customer Home visits with service providers to document customer pain points

Technical Skills

• Familiarity and experience using hand tools: drills, other powered and non powered tools
• Familiarity and experience with computers and test equipment
• Familiarity and experience with test and inspection SOP/Instructions

Working Conditions

• Ambient temperature in RDC
• Working hours normally 6am-4pm
• Interact with service providers and customers
• Engineering provides rework instructions, parts, any specialty tools
• Warehouse provides repacking material
• Warehouse provides material movers and sets inventory down
• Must be able to stand for long periods
• Must be able to lift 50 lbs
• Must be able to use a computer and peripheral equipment
• Must be familiar with spreadsheet software

Rework Examples

• Inspect condenser fan operation on a refrigerator, replace if required
• Install upgraded software via programmer or OTA
• Inspect and replace glass door pack adhesive on a range

Customer Home Examples

• Given a weekly schedule of addresses and customer calls with a service provider
• Shadow the service provider while documenting the customers pain points
• Gather photos/videos/failed parts and notes from the in home visit in a google form
• Data is taken back to plants/engineers to understand root cause of issue to improve product

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