Appliance Delivery Technician

Resource Innovations is seeking an Appliance Delivery Technician to join our growing team in the San Diego area. Under the general supervision of the Supervisor, the Appliance Delivery Technician is responsible for delivering and installing energy-efficient refrigerators and other appliances in residential settings and removing existing units for recycling. This position provides excellent customer service while ensuring that all deliveries, installations, assessments, and documentation are completed accurately and on schedule.

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.

Essential Functions:

• Deliver and remove appliances, primarily refrigerators, in accordance with applicable installation standards and program requirements.
• Assess appliance eligibility and installation feasibility to determine whether customers qualify for replacement.
• Explain the Energy Savings Assistance Program, appliance replacement process, and anticipated energy-saving benefits to customers.
• Communicate the timing of installation, follow-up activities, and any subsequent program phases.
• Provide customers with energy-conservation education and cost-saving recommendations.
• Accurately document deliveries, assessments, installations, observations, and customer information using required program forms and data-collection systems.
• Maintain accurate appliance inventory records and keep warehouse inventory organized.
• Monitor inventory levels, submit appliance purchase quantities, and receive incoming deliveries.
• Promptly address delivery issues, installation concerns, and equipment warranty matters.
• Update program databases with assessment and installation results.
• Maintain company vehicles, including completing required inspections, coordinating routine maintenance, and ensuring vehicle cleanliness.
• Follow all company safety policies and procedures and conduct work in a manner that protects the health and safety of employees, customers, and the public.
• Perform other duties as assigned.