Acceptance Testing, Analysis Skills, Benchmarking, Best Practices, Business Analysis, Business Processes, Business Support, Change Management, Claims Processing, Coaching, Communication Skills, Customer Training, Data Analysis, Data Modeling, Detail Oriented, Documentation, Healthcare, IT Requirements, Identify Issues, Information Technology & Information Systems, Knowledge Transfer, Maintain Compliance, Maintenance Services, Managed Care, Mentoring, Microsoft Office, Microsoft Visio, Performance Analysis, Performance Testing, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Reporting Skills, Requirements Management, System Migration, Systems Analysis, Team Player, Technical Support, Test Plan/Schedule, Test Scenario, Test Strategy, Testing, Time Management, Training/Teaching, Validation Testing, Writing Skills