Job Title: Quality Control SpecialistJob Summary: Verifies embroidery machine setups against production paperwork and inspects first-run and finished work for qualityReports to: Production Manager/SupervisorPosition Overview:The Quality Control Specialist, under the direction of the Production Manager/Supervisor, is the checkpoint between machine setup and production on the embroidery floor. This role verifies that every 6-head embroidery machine is set up exactly as the paperwork specifies before the first run, inspects the first run for logo placement and stitch quality, and spot-checks finished work on carts. Catching errors at setup and first run prevents costly rework, wasted garments, and missed deadlines. This is a floor-based role requiring the QC Specialist to remain on their feet for the majority of the day while maintaining active communication with embroidery operators. In addition, will serve as a representative of the company, displaying courtesy, tact, consideration and discretion in all interactions with other members of SGB.Duties/Responsibilities:Performing pre-run checks on 6-head embroidery machines once an operator has an order set up, comparing the machine to the paperworkConfirming the correct thread colors are tied on, in the right order, and pulled through the full thread pathVerifying the needle order is entered correctly in the machineVerifying the logo is set to the correct orientation (flipped or unflipped, as the order requires)Signing off on the paperwork once the setup matches, releasing the operator to start the first runResponding when the operator raises their flag after the first run to inspect logo placement, including measurement and correct location on the garmentInspecting first-run logo quality, including thread tension and any logo or design issuesProviding a second sign-off when the first run passes, or working with the operator to correct issues before production continuesInspecting finished work on carts between operator flag calls for stitch quality, placement consistency, and visible defectsResponding promptly to operator flags so machines are not left waitingKeeping sign-off paperwork accurate and completeReporting recurring setup, digitizing, or machine issues to the Production Manager/SupervisorTraining embroidery operators and new team members on setup verification and quality standards when neededTraining new embroidery machine operators on machine setup, operation, and quality expectations as neededPerforms all other duties as assignedRequired Skills/Abilities:Excellent attention to detail and the discipline to check every item, every timeAbility to read and follow production paperwork and work orders accuratelyBasic math and measuring skills, including using a tape measure or ruler to verify placement specsAbility to give direct, respectful feedback to operators and stand by a sign-off decisionAbility to multitask and prioritize in a fast-paced, deadline-driven environmentExcellent verbal communication skills and positive, interpersonal skillsStrong work ethic and reliabilityPreferred Skills:Familiarity with multi-head embroidery machines, thread paths, needle assignments, and logo flip/orientation settingsAbility to recognize tension problems, thread breaks, puckering, and registration issuesProficient with Microsoft Office SuiteExperience:Prior experience in embroidery or apparel decoration production preferredPrior quality control or inspection experience preferredPhysical Requirements:Must be able to remain on feet and mobile on the production floor for the majority of the workdayMust be able to bend, reach, and closely inspect stitching and thread pathsMust be able to lift up to 50 pounds at times
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