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Antwerpen Automotive is seeking an experienced Automotive Service Manager with a proven track record to lead and oversee our service department. This position requires a dedicated professional who can ensure exceptional customer service, drive operational efficiency, and manage service team performance to meet company goals.
Responsibilities
- Manage daily operations of the service department, ensuring high-quality service delivery and customer satisfaction.
- Lead, train, and motivate service technicians and staff to achieve performance targets.
- Develop and implement service processes and standards to improve efficiency and profitability.
- Coordinate with parts and sales departments to ensure seamless workflow.
- Monitor and manage departmental budget, labor costs, and inventory levels.
- Handle customer complaints and resolve issues promptly and professionally.
- Maintain compliance with industry regulations and company policies.
Requirements
- Proven experience as an Automotive Service Manager or similar role, with a proven track record of success.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Ability to analyze and improve service department processes.
- Familiarity with automotive service software and management systems.
- Strong problem-solving skills and attention to detail.
Benefits
- Competitive salary ranging from $50,000.00 to $150,000.00 per year, paid bi-weekly.
- Opportunities for professional growth and development.
- Supportive team culture focused on collaboration and innovation.
- 401K
- Health, Dental, vision, disability insurance and more
- Paid sick days available upon hire
- Paid Vacation after 1 year
About the Company
Antwerpen Automotive is a leading company in the automotive service industry, committed to delivering top-quality vehicle maintenance and repair services. We pride ourselves on fostering a dynamic and inclusive work environment that values expertise and dedication. Join our team and contribute to our mission of exceeding customer expectations while advancing your career.
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