| Location | Temple, TX |
SummaryThe Animal Services Field Supervisor provides direct field oversight for all Animal Control Officers (ACOs) while maintaining the capacity to perform front-line enforcement duties as required. This role delivers critical administrative leadership, managing timekeeping and inventory logistics while serving as a primary liaison between the shelter, law enforcement, and external agencies. The Supervisor supports general shelter operations to ensure seamless departmental functioning.
Essential Duties and Responsibilities
Provide direct supervision of ACO field operations, recommend policy, plan and direct activities of employees to maximize effectiveness and efficiency of operations utilizing all available resourcesAssist in the selection, hiring and training of Animal Control OfficersPlans, directs, controls and evaluates job performance of several employees and performs annual employee performance reviewsAdminister corrective training, counseling and/or discipline when appropriateTrains ACOs in all field operations procedures and ensures staff maintain state-required certificationsResolves problems and miscommunications between employees in a fair and unbiased mannerProvides support as a certified ACO for field operations, including the impound of animals and livestockResponds to citizen complaints and inquiriesPerforms duties related to after-hours call-out rotationPrepares charging documents for and testifies in criminal courtCoordinates with various groups, organizations, and governmental agenciesCommunicates with the Shelter Manager and the Police Department chain of command regarding field activitiesCompiles data and submits monthly reports and summaries to department supervisorsRecommends ordinances, programs, and proposals to improve animal services field operationsBriefs the Shelter Manager on budget matters and recommends budget considerationsEnsures employee compliance with established safety proceduresMaintains compliance with health and safety laws and guidelinesAssists with shelter operations, including cleaning, care, feeding, euthanasia, adoptions, and surrenders when necessaryOrders and maintains supplies, working closely with local vendors and the city Purchasing departmentAccepts and collects payments for services or feesProvides community education regarding animal services and safetyFollows City policies, procedures, and safety guidelinesPerforms other duties as assigned
Minimum Qualifications
High school diploma or equivalentThree (3) years of animal control experienceTwo (2) years of experience in a lead or supervisory role
Certifications, Licenses and Registrations
Valid driver's license, including a clear criminal and driving recordAdvanced Animal Control Certification or ability to obtain within one (1) year of employmentAdministrative Animal Control Certification or ability to obtain within one (1) year of employmentCertified Euthanasia Technician or ability to obtain within one (1) year of employment