Animal Care Team Lead

Animal Care Team Lead

Salary

$35,170.10 - $40,446.02 Annually

Location

201 S Greene Street Greensboro, NC

Job Type

Full Time

Job Number

04205

Department

Animal Services

Opening Date

09/28/2026

Closing Date

10/12/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

GUILFORD COUNTY GOVERNMENT

Empower Successful People to thrive in a Strong Community supported by Quality Government

Description

GENERAL STATEMENT OF DUTIES

The Animal Care Team Lead is responsible for leading the Animal Intake/Care Technicians and/or Animal Facility Cleaning Technicians with processing of incoming animals to the shelter, cleaning of animal shelter kennel areas, providing customer service to the public, and daily shelter operations, as needed.

DISTINGUISHING FEATURES OF THE CLASS

An employee in this class leads the Animal Intake/Care Technicians with the daily intake of animals or the Animal Facility Cleaning Technicians with the cleaning of animal shelter facilities. The employee ensures compliance with laws, regulations and procedures; assists in leading several daily operations of the shelter, its staff and volunteers. Work is performed under the general supervision of the Animal Care Supervisor.

Examples of Duties

DUTIES AND RESPONSIBILITIES

Essential duties and responsibilities include, but are not limited to:

• Leads either the daily intake of animals or the cleaning of animal shelter kennel areas.
• Maintains a clean and sanitary animal shelter environment, at all times.
• Ensures animals are cared for in accordance with generally accepted sheltering guidelines and standards.
• Leads Animal Intake/Care or Animal Facility Cleaning Technicians by assigning and reviewing work, maintaining standards, referring to supervisor on employee problems, and training new employees.
• Assists in the evaluation of each animal at the time they are received.
• Assists with re-evaluation of each animal daily for signs of sickness or disease.
• Assists with managing animal placement/flow, behavior evaluation program, and overall animal care.
• Ensures animal intake/care and cleaning services are provided in alignment with the department's overall mission to develop, implement, and meet short and long-term goals.

RECRUITMENT STANDARDS

Knowledge, Skills, and Abilities

• Thorough knowledge of methods of caring for animals and of humane methods of disposing of them.
• Knowledge of disease management, recognition, control, and prevention as it relates to general animal care.
• Knowledge of basic cleaning and disinfectant procedures.
• Knowledge and ability to perform general diagnostic testing to assist with determining health of animal.
• Knowledge of animal shelter policies and procedures.
• Knowledge of and ability to assist in performing physical exams and identifying and addressing medical problems/diseases.
• Knowledge of federal and state laws governing the control and welfare of animals, the sheltering of animals, and animal euthanasia methods.
• Knowledge of laboratory practices and physician protocols dealing with rabies.
• Knowledge of laws, rules and regulations applicable to operating an animal shelter and managing personnel.
• Ability to establish and maintain effective working relationships with the general public and other employees.
• Ability to make sound decisions and problem solve in a fast-paced environment
• Ability to assign, direct, lead and evaluate activities of team members.
• Ability to deal tactfully, courteously, and firmly with the public.
• Ability to work afternoons and weekends.
• Ability to lead and coach subordinate staff in the absence of the Animal Care Supervisor.

Typical Qualifications

MINIMUM QUALIFICATIONS

High school diploma or GED and two years of experience in an animal shelter, veterinary clinic, animal rescue or other animal-related work.

Preferred qualifications

Previous experience performing the animal intake/care and cleaning functions for a shelter or clinic.

Previous experience in an assistant supervisor or lead role overseeing, leading and coaching subordinate staff.

Supplemental Information

Working Conditions and Physical Demands of Work

The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. While performing the functions of this job, the employee is regularly required to talk or hear; frequently required to stand, walk, sit, and use hands to finger, handle, or feel, and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds; frequently lift and/or move up to 50 pounds; frequently push and/or pull up to 100 pounds. Specific vision abilities required by this job include close vision.

Working conditions are in a kennel environment with frequent exposure to laboratory conditions including hazardous materials, unfavorable fumes and odors, and working with animal body fluids and infectious diseases, and loud noises.

May Require Driving

This position may require driving for this position whether driving a County owned or personal vehicle to conduct county business such as but not limited to attending conferences, meetings, or any other county related functions. Motor Vehicle Reports may be verified for valid driver's license and that the driving record is compatible with the county's driving criteria.

If a personal vehicle is operated for county business proper insurance is maintained as per Guilford County's vehicle use policy.

Special Note: This generic class description gives an overview of the job class, its essential job functions, and recommended job requirements. However, for each individual position assigned to this class, there is available a completed job questionnaire with a physical abilities checklist, which can give further details about that one specific position. Those documents should be reviewed before initiating a selection process. They can provide additional detailed information on which to base various personnel actions and can assist management in making legal and defensible personnel decisions.

Guilford County is committed to providing Equal Employment Opportunity (EEO) to employees and applicants for employment regardless of color, religion, sex, national origin, age, disability, genetic information, sexual orientation or political affiliation. The County is committed to complying with all applicable federal, state and local laws that pertain to employment, and to providing a work environment that is free from discrimination of any kind. If you need an auxiliary aide, make the request forty-eight (48) hours in advance of the time the accommodation is needed by calling 336-641-3324.

We are excited about the opportunity of having you as a prospective new employee!

You probably already know our county is a wonderful county to live in, but did you know it is also a wonderful place to work?

Below are a few of the reasons why we love working for Guilford County.

We offer Health Insurance (UnitedHealthCare) to all benefitted employees working a minimum of 20 hours per week. The shared cost of the premium is based on scheduled/budgeted hours. If you are a full-time employee working 40 hours a week you can expect to pay less than $35 a month for medical coverage, dental coverage for $4 a month and vision coverage for $5 a month. Thats less than $45 a month for medical, dental & vision coverage; thats unheard of.

Telehealth UHC Virtual Visits are available to you with no copay or out of pocket expense.

We are excited to inform you Guilford County has an Employee Wellness Center (24/7 access) with strength training equipment, cardio machines and a group exercise room with virtual or in person coaching from our Wellness Specialist!

Employee Assistance Program, 100% funded by the county. A superb benefit for you and your family absolutely free. Confidential help with personal or work-related issues.

13 paid holidays, 12 sick days, and 12 vacation days a year. Thats 37 paid days a year, totaling almost 2 months of paid time off.

Employer contributes 5% into your 401(k) - no match required.

Enrollment in the State Retirement Plan by contributing 6%.

Longevity pay beginning at five years of service.

We provide a $10,000 Life and AD&D benefit to eligible employees.

Flexible spending accounts (FSA) allow you to set aside tax-free dollars for health care and dependent care.

Voluntary Life, AD&D, Short-Term and Long-Term Disability.

01

Please select the highest level of education you have completed All education and certifications must be listed in the Education section of the employment application. Transcripts may be required to verify educational qualifications.

• No formal education
• Some High School, No Diploma/GED
• High School Diploma or GED
• Associates Degree (AA, AS)
• Bachelor's Degree (BA, BS)
• Master's Degree (MA, MS, MBA, etc.)
• Professional degree (JD, MD, DVM, etc.)
• Doctoral Degree (PhD, EdD, etc.)

02

How many years of experience do you have in animal shelter, veterinary clinic, animal rescue or other animal-related work.

• N/A or no experience
• 1 year but less than 2 years of experience
• 2 years but less than 4 years of experience
• 4 years but less than 6 years of experience
• 6 years but less than 8 years of experience
• 8 years but less than 10 years of experience
• 10 or more years of experience

03

Please clearly describe your experience related to animal shelter, veterinary clinic, animal rescue or other animal-related work. Your response must include the agency name(s), job title(s), dates of employment, and a brief summary of your primary duties and level of responsibility. Experience referenced only on a résumé will not be considered. All experience must be documented in the Work History section of the application. Failure to do so may result in the application being considered incomplete.

04

Do you have a current valid drivers license?

• Yes
• No

05

I understand that all Required Competencies, Work history and Credentials and Education must appear on the application in the Education and Work Experience sections of the application form to receive consideration during the selection process. Resumes will not be accepted in lieu of completing the application, "See Attached Resume or an Embedded Text Resume" will be considered incomplete and will not be processed.

• Yes
• No

06

Guilford County requires employees to reside within a two-hour driving radius of Guilford County. Do you currently meet this residency requirement, or are you willing and able to relocate to meet it if selected? Important: Failure to meet or agree to meet the residency requirement may result in disqualification from further consideration.

• I currently reside within a two-hour driving radius of Guilford County
• I am willing and able to relocate to meet the two-hour residency requirement
• No

Required Question

Employer Guilford County

Address 201 S Greene Street

Greensboro, North Carolina, 27401-6417

Phone 3366413763

Website https://www.guilfordcountync.gov/