Animal Care Program Manager*

Animal Care Program Manager*

Salary

$117,270.40 - $165,588.80 Annually

Location

San Bernardino, CA

Job Type

Full-time

Job Number

26-16378AC-02

Department

Animal Care

Opening Date

08/15/2026

Closing Date

8/28/2026 5:00 PM Pacific

FLSA

Exempt

• Description
• Benefits
• Questions

The Job

The Department of Public Health (DPH), Animal Care Division is seeking an experienced and dynamic Animal Care Program Manager to provide strategic leadership, operational oversight, and administrative management of the San Bernardino County Animal Care Division. This position is responsible for planning, organizing, directing, and evaluating all aspects of County animal shelter and/or administration and field operations, and animal care programs under the direction of the Animal Care Division Chief, while ensuring the delivery of high-quality, compassionate, and professional services to the community.

The Program Manager oversees the daily operations of the Countys animal shelters and/or administration and field services, ensuring the health, safety, and humane treatment of all animals in accordance with applicable federal, state, and local laws, regulations, and established standards of animal welfare. The manager will develop, implement, and continuously evaluate division-wide policies, standard operating procedures, and best practices to improve operational efficiency, regulatory compliance, and quality of care.

This position provides leadership through subordinate supervisors, directing and supporting multidisciplinary teams responsible for animal care, field and investigation services, administrative and fiscal services, customer service, volunteer, rescue and foster programs, and shelter operations. The Animal Care Program Manager is responsible for employee development, performance management, succession planning, and fostering a positive, inclusive, and collaborative workplace culture that promotes accountability, innovation, professional growth, and exceptional customer service.

The Animal Care Program Manager leads the development and implementation of strategic initiatives designed to enhance shelter operations, improve animal outcomes, increase live release rates, expand community engagement, and strengthen partnerships with rescue organizations, veterinary providers, advocates, and other public and private stakeholders. The manager actively participates in development of program and division budgets and is responsible for ongoing management of budget and expenditures. The incumbent monitors operational performance through data analysis and performance metrics, identifies opportunities for continuous improvement, and implements evidence-based solutions to achieve organizational goals.

• Official Classification Title: Public Health Program Manager

For more detailed information, refer to the Public Health Program Manager job description.

ABOUT ANIMAL CARE

The mission of the San Bernardino County Animal Care is to prevent rabies in humans and pets, to educate the public about responsible pet ownership, including the importance of spaying and neutering, to protect and serve the public and pets by enforcing all laws and ordinances pertaining to animal care, to care for all animals domestic and wild, to reunite lost pets with their owners, to place unwanted pets into new homes, and to maintain a high quality of service.

EXCELLENT BENEFITS

To review job-specific benefits, refer to: Summary of Benefits and the Memoranda of Understanding (MOU)

CONDITIONS OF EMPLOYMENT

Pre-Employment Process: Prior to appointment, applicants must pass a background investigation which includes verification of employment history and education, fingerprinting, physical exam, and drug screening.

Sponsorship: San Bernardino County is not able to consider candidates who will require Visa sponsorship at the time of application or in the future. Candidates must be able to present their legal right to work in the United States at the time of employment.

Travel: Travel throughout the County may be required and employees will be required to make provisions for such transportation.

Minimum Requirements

Applicants must meet all of the following education -and- experience requirements:

Education: A Bachelors degree in Public/Business/Health Administration, Health Sciences, Animal Science, Animal Husbandry or a closely related field of study.

• AND-

Experience: Three (3) years of full-time equivalent, professional administrative experience (e.g. policy development and evaluation; strategic program planning, development, implementation, and evaluation; contract and grant development, administration, and monitoring; budget oversight; high-level research and data analytics; and interpersonal, public, and community relations) in a Public Health program, community health organization, or closely related agency; of which two (2) years includes full-scope supervision that involved hiring, performance evaluations, and discipline up to and including termination.

Supervisory experience must be gained through a formal, regular supervisory assignment. Experience obtained solely as backup or on an as-needed basis when the supervisor is absent will not be accepted.

Desired Qualifications

The ideal candidate is a collaborative and results-oriented leader with demonstrated experience managing complex animal shelter and field operations, supervising staff, driving organizational change, and balancing operational excellence with a strong commitment to animal welfare, public safety, regulatory compliance, fiscal stewardship, and exceptional service to residents.

Selection Process

There will be a competitive evaluation of qualifications based on a review of the Application and Supplemental Questionnaire. It is to your advantage to be explicit in your responses on the Application and Supplemental Questionnaire.

Please complete and submit the online employment application and supplemental questionnaire by 5:00PM, Friday, August 28, 2026. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires.

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

If you need technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.

Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA):

San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, dedicated to ensuring equal employment opportunities for all employees and applicants.

ADA Accommodation:

If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form (Download PDF) within one week of the recruitment filing deadline.

Veterans Preference:

Eligible veterans, their spouses, or widows/widowers who are not current County employees may receive additional Veterans Preference points. For details and instructions on how to request these points, please refer to the Veterans Preference Information (Download PDF).

For more important details, review the Applicant Information and County Employment Process.

Management Unit

San Bernardino County offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of other voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

Please review the appropriate Summary of Benefits* for more information

Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Employee Benefits website for more detailed information.

• Retirement benefits subject to change.

01

Instructions: The information on the application and your responses to the following supplemental questions will be used in a competitive evaluation of qualifications. Experience listed on this questionnaire must also be listed and fully detailed in the Work Experience section of your application to ensure qualifications are properly considered.

• I have read and understand the above statement.

02

Qualifying Education: Do you possess A bachelors degree or higher in Public/Business/Health Administration, Health Sciences, Animal Science, Animal Husbandry or a closely related field?

• Yes
• No

03

Qualifying Education:If you possess a Bachelors degree or higher, please list the type of degree you posses below. If you do not possess a degree indicate "N/A".

04

Qualifying Experience: Indicate the amount of full-time equivalent experience you possess performing professional administrative experience (e.g. policy development and evaluation; strategic program planning, development, implementation, and evaluation; contract and grant development, administration, and monitoring; budget oversight; high-level research and data analytics; and interpersonal, public, and community relations) in an animal care organization, Public Health program, community health organization, or closely related agency.

NOTE: Experience listed on this questionnaire must also be listed and fully detailed in the Work Experience section of your application to ensure qualifications are properly considered.

• Six (6) or more years
• Five (5) years
• Four (4) years
• Three (3) years
• Two (2) years
• One (1) year
• Less than one (1) year
• N/A; I do not possess experience as described above.

05

PROGRAM/POLICY DEVELOPMENT/EVALUATION: Indicate your experience in strategic program planning, development, implementation, and evaluation in an animal care organization, public health program, community health organization, or closely related agency. Select all that apply.

NOTE: Experience listed on this questionnaire must also be listed and fully detailed in the Work Experience section of your application to ensure qualifications are properly considered.

• Development, implementation, and evaluation of programs, policies, and procedures
• Developing or implementing monitoring tools to evaluate effectiveness
• Evaluating programs for compliance with Probate codes.
• Evaluating programs for compliance with HIPAA.
• Researching and analyzing program changes to ensure compliance with program requirements
• Researching and analyzing program changes to ensure compliance with legislation and/or other legal mandates
• Researching and analyzing program changes to ensure compliance with funding requirements
• Drafting reports to outline recommendations and approach to implementing program changes to achieve compliance
• No related experience as described above

06

Program/Policy Planning/Development/Analysis: If you indicated experience in the question above, describe the following relevant experience that you possess:

Programs for which you were directly responsible and any related program outcomes.

Experience with analyzing and/or developing policies that drive systems change.

Experience performing or overseeing program development or high-level administrative activities (e.g., researching, examining, and analyzing laws, and utilization of data analysis that includes data to drive decision making).

Indicate N/A, if you do not possess experience as described above.

NOTE: Experience listed on this questionnaire must also be listed and fully detailed in the Work Experience section of your application to ensure qualifications are properly considered.

07

CONTRACT/GRANT/BUDGET/FISCAL ADMINISTRATION: Indicate your experience with contract/grant/budget/fiscal development, administration, oversight, and monitoring in a animal care organization, Public Health program, community health organization, or closely related agency. Select all that apply.

NOTE: Experience listed on this questionnaire must also be listed and fully detailed in the Work Experience section of your application to ensure qualifications are properly considered.

• Developing and implementing organizational budgets
• Developing and implementing contracts
• Organizational budget oversight
• Monitoring organizational budgets
• Monitoring contracts
• Working with multiple funding sources
• No related experience as described above

08

Contracts/Grants/Budgets/Fiscal: If you indicated experience in the question above, describe the relevant experience with contracts, grant development, budgets and fiscal oversight.

Indicate N/A, if you do not possess experience as described above.

NOTE: Experience listed on this questionnaire must also be listed and fully detailed in the Work Experience section of your application to ensure qualifications are properly considered.

09

BUDGET/FISCAL ADMINISTRATION: For the experience indicated in the above question, provide the dollar amounts under your control.

• More than $1 million
• $500,000 to $999,999
• $250,000 to $499,000
• $125,000 to $249,999
• $100,000 to $124,999
• $50,000 to $99,999
• Less than $50,000
• No related experience

10

Animal Care and Preventive Veterinary Services program experience: Describe the experience you possess in animal care programs ,i.e., field services, licensing, animal care and health protection. Include experience planning and directing programs; developing objectives, procedures and goals; coordinating with other departments, programs or agencies; and interfacing with community groups/general public.

Indicate N/A, if you do not possess experience as described above.

NOTE: Experience listed on this questionnaire must also be listed and fully detailed in the Work Experience section of your application to ensure qualifications are properly considered.

11

INTERPERSONAL/PUBLIC/COMMUNITY RELATIONS: This position will require the incumbent to work with external partners, executive-level staff, public/elected officials, regional agency officials, and other departments/agencies within the Department of Public Health (DPH) and other County departments. Indicate your experience collaborating with government entities and partner organizations. Select all that apply.

NOTE: Experience listed on this questionnaire must also be listed and fully detailed in the Work Experience section of your application to ensure qualifications are properly considered.

• Collaborating with law enforcement agencies (i.e., Sheriff, Probation, Public Defender, County Council, etc.)
• Collaborating with government agencies (State, County, City)
• Collaborating with non-profit organizations
• Collaborating with other stakeholder organizations
• Collaborating with members of the public
• Serving on community committees, boards, and/or other work groups
• Collaborating with executive-level staff
• Collaborating with public/elected officials
• Collaborating with regional agency officials
• Collaborating with DPH management/leadership staff
• Collaborating with other County management/leadership staff
• No related experience as described above

12

Interpersonal/Public/Community Relations: If you indicated experience in the question above , describe your experience working with committees, the type of committee, and your role.

Indicate N/A, if you do not possess experience as described above.

NOTE: Experience listed on this questionnaire must also be listed and fully detailed in the Work Experience section of your application to ensure qualifications are properly considered.

13

Supervisory Experience: Describe your experience as a regular, ongoing supervisor or manager (not as a backup). Include the number and titles of staff supervised (subordinate supervisors and/or line staff), the scope of your responsibilities and the specific duties that you performed including addressing work performance and disciplinary actions.

Indicate N/A, if you do not possess experience as described above.

NOTE: Experience listed on this questionnaire must also be listed and fully detailed in the Work Experience section of your application to ensure qualifications are properly considered.

14

Applicant Acknowledgement - Notification via email: As part of our efforts to increase efficiency and promote conservation of resources, human resources uses email to communicate with applicants. Therefore, all future communications regarding this recruitment, including applicant status and testing notifications, will be made via email. Each applicant needs their own email address. We strongly encourage you, as an applicant, to ensure that the email address you have provided us with your application is current, secure, confidential, and readily accessible to you. Adjust Spam and/or other filters so that our emails are accepted. Please carefully read any notices that we send you and follow any instructions provided in a timely manner. We will not be responsible in any way if you do not receive our emails (i.e., for the non-delivery of our emails or if you fail to check your e-mail on a timely basis).

• I acknowledge that I have read, understood, and agree to the above.

15

ATTENTION GMAIL USERS

We have become aware of an increase in Gmails spam filter sensitivity. Due to this change, it is possible that emails coming from San Bernardino County Human Resources may be marked as spam and will not make it into your Gmail inbox.

For your convenience, a step-by-step guide to create and apply filters within Gmail is available in the attached PDF. Download the PDF Guide. Once downloaded, follow the instructions so that you will receive future emails from San Bernardino County Human Resources.

Note: If you apply the filters and still do not receive emails from San Bernardino County Human Resources you can check your www.governmentjobs.com (Neogov) account inbox. All notifications will appear there.

• I understand

16

Applicant Acknowledgement - Application Complete: Thank you for taking the time to complete this application and supplemental questionnaire. Please be sure to review all information provided prior to submitting it as you cannot update or revise it once submitted. Your submitted application will be reviewed and evaluated as is. Please do not refer to a resume or other documentation in lieu of completing the employment history section or responding to the supplemental questions; they will not be reviewed or considered.

Once your application has been successfully submitted, you will receive an onscreen confirmation and an email confirmation will be sent to the email address listed on your application. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

• I acknowledge that I have reviewed my application and understand that I will not be able to update or revise any part of it once submitted.

Required Question

Employer San Bernardino County

Address 175 West Fifth Street, 1st Floor

San Bernardino, California, 92415-0440

Phone (909) 387-8304

TTY Users: 711

Website http://www.sbcounty.gov/jobs