Animal Care Manager - Herpetology

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Zoo Atlanta

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Animal Care Manager - Herpetology

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Job Title: Animal Care Manager

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Department: Herpetology

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Reports to: Herpetology Curator

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FLSA Status: Exempt

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Job Status: Full-time

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Job Purpose: The Animal Care Manager- Herpetology is responsible for the day-to-day management of Zoo Atlanta's Herpetology Department and, in partnership with the Curator of Herpetology, provides leadership and oversight for six primary keepers, volunteers, and interns throughout the year. The Manager leads day-to-day operations for the assigned animal area and promotes positive, collaborative leadership across the management team while overseeing animal welfare and husbandry, including behavioral training, enrichment, habitat maintenance, staff training, and area projects. The Manager also manages assigned keepers and interns and assists Curators with annual budgeting, payroll review and approval, and scheduling for direct reports. Approximately half of the scheduled workweek is devoted to routine animal care, with the remainder focused on administration and project oversight. The Manager must maintain working knowledge of all departmental habitats and be prepared to assist or provide coverage outside the assigned area when necessary.

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Zoo Atlanta's Herpetology Department is home to over 400 individual reptiles and amphibians representing over 80 species and includes more than 50 public-facing animal habitats, including several aquatic systems, across Scaly, Slimy, Spectacular: the Reptile and Amphibian Experience and Georgia Extremes, which opened in 2015. The Herpetology Department also participates in multiple conservation efforts locally and internationally.

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Essential Duties & Responsibilities

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Leadership & Team Management

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• Lead by example in support of Zoo Atlanta's strategic plan, mission, and values, and collaborate with staff across the organization to advance these priorities.

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• Set team goals and lead special projects, procedures, and priorities established by the area Curator.

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• Provide clear leadership and mentoring while remaining an active, collaborative and positive member of the team. Includes volunteers, team members and interns.

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• Always maintain a professional relationship with colleagues and direct reports.

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• Conduct mid-year and annual reviews with honest, impartial, and constructive feedback.

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• Explain the rationale for decisions, clarify responsibilities, and assign work needed to complete tasks.

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• Delegate effectively and empowering Senior Keepers to maintain a healthy and safe work environment. Supporting the development of job knowledge.

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Animal Care, Welfare, and Behavioral Management

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• Maintain consistently high standards of animal care.

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• Coordinate animal-care activities, including behavioral training, enrichment, research, and education.

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• Complete Zoo Atlanta's behavioral management training and apply operant conditioning and enrichment techniques appropriately.

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• Complete required animal welfare training, participate in welfare assessments, and follow through on resulting action items.

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• Monitor the health and behavior of the animal collection and promptly communicate changes to the Curator and veterinary staff.

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• Demonstrate initiatives in continually improving advanced keeper practices and animal-care standards.

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• Must be willing to complete venomous reptile handling training, regardless of previous experience.

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• Working knowledge of aquatic systems maintenance and skills in water quality management are highly preferred.

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• Previous experience working with a variety of venomous and large, dangerous species of reptiles is highly preferred

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Communication, Guest Service, and Professional Development

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• Build and sustain professional relationships through positive interpersonal skills.

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• Deliver consistently high-quality guest interactions, including scheduled keeper talks and feedings as well as willingness to work special events (occasionally outside normal working hours).

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• Communicate clearly and professionally with Leadership and peers and colleagues, both verbally and in writing.

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• Participate in Zoo Atlanta's professional development courses offered by Human Resources.

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• Pursue relevant workshops, seminars, activities, and conferences that strengthen job knowledge and benefit Zoo Atlanta.

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• Promote communication and information sharing within the zoological community.

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Performance, Accountability, and Scheduling

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• Take initiative to improve departmental effectiveness and productivity and encourage others to do the same.

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• Work independently, manage time effectively, and maintain ownership of assigned responsibilities.

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• Approach challenges with a practical, solution-oriented mindset.

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• Model dependability and accountability by being punctual, responsive, organized, deadline-focused, and willing to assist colleagues as needed.

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• Serve as Animal Manager on Duty (AMD) several times each month.

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Qualifications:

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• Four-year degree in related field preferred.

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• A minimum of five years of prior animal care experience at a zoological facility is required

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• Supervisory experience is preferred.

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• Experience with husbandry, training, enrichment, and research, preferably at an AZA institution. Familiarity with exhibit design, maintenance, and construction.

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• Must be able to support Zoo Atlanta's mission, values, and department/organizational goals.

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• Must be willing to work flexible hours, weekends, and holidays.

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Driving Requirements:

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• Must obtain and maintain a valid Georgia driver's license with a safe driving record.

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Work Environment/Physical Demands:

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• Must be able to work outdoors in all weather conditions and have the physical ability to routinely perform strenuous work.

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• Employee must be able to lift 50 pounds repeatedly.

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• After being properly trained, all keepers working with, or around dangerous animals must be able to carry and utilize OC spray.

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• Zoo Atlanta is open to the public 363 days out of the year, therefore, all positions at Zoo Atlanta may require employees to work some weekends, holidays, and evenings.

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• The position requires flexibility in scheduled days/hours worked.

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MISC: This job description is not intended to be all-inclusive. Therefore, the employee may be required to perform other reasonably related duties as assigned by the immediate supervisor or other management. The company reserves the right to revise or change job duties as business requirements dictate. It is mutually agreed that this job description does not constitute a written or implied contract of employment.

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Zoo Atlanta is an Equal Opportunity Employer and provides a Smoke-free and Drug-free Work Environment.

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Perks

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Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Employee Assistance Program (EAP), 403(b) Retirement Plan, 403(b) Employer Match, Paid Time Off, Paid Holidays, Tuition Assistance, Professional Development, Employee Discounts, Free Zoo Admission, Wellness Program

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Salary

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$57,000.00 To $65,600.00 Annually

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How to Apply

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To apply, please visit https://zooatlanta.org/careers/.

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Zoo Atlanta

800 Cherokee Ave SE

Atlanta, GA 30315

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