Analytics Lead - Operations & Business Insights
Want a seat at the table where operational decisions are made?
In this role, you'll partner directly with managers, directors, and VPs across Electric Operations, Gas Compliance, and Field Service organizations to define meaningful KPIs, shape analytics roadmaps, and drive data-informed decision making.
You'll serve as the bridge between business stakeholders and analytics delivery teams, translating operational goals into reporting priorities, performance metrics, and measurable business outcomes.
This is a business-facing role focused on stakeholder engagement, KPI development, requirements gathering, and analytics strategy. If you enjoy turning business challenges into actionable insights and influencing how organizations measure success, this is an opportunity to make a visible impact.
Key Responsibilities
Business Partnership & Strategy
- Partner with operational leaders to identify opportunities for performance improvement and data-driven decision making
- Facilitate KPI definition and performance measurement strategies across business units
- Lead workshops and requirements sessions with managers, directors, and executive stakeholders
- Develop analytics roadmaps and reporting priorities aligned to organizational objectives
- Support value realization efforts through operational performance measurement and reporting
Analytics Planning & Requirements
- Document reporting requirements, business processes, data requirements, and success metrics
- Translate business objectives into analytics initiatives and actionable work plans
- Prioritize analytics requests and roadmap initiatives based on business value
- Collaborate with analytics delivery teams to ensure solutions address business needs
- Support monthly, quarterly, and annual performance reporting processes
Stakeholder Management
- Serve as a trusted advisor to operational and executive leaders
- Act as a liaison between business stakeholders and technical delivery teams
- Build consensus across multiple organizations with competing priorities
- Support change management and adoption of analytics-driven business processes
Data Governance & Continuous Improvement
- Support enterprise data governance and data quality initiatives
- Partner with stakeholders to improve data definitions, reporting consistency, and KPI alignment
- Identify process improvement opportunities related to analytics and reporting